Question about HP OfficeJet 7310 All-In-One InkJet Printer

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I had a paper jam, removed the paper (it came out in one solid sheet) Machine is still saying there is a paper jam. I have turned it off and on, unplugged it, took everything out to look for a paper, no paper in there. What to do?

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Sounds like you have already followed most of these steps, but look at this page and make sure you're performing the steps as described (and shown) on this page. If you've done everything as described and you're still having problems, you may have a damaged printer that needs to be serviced.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00219180&cc=us&lc=en&dlc=en&product=391189&tmp_track_link=ot_search

Posted on Mar 24, 2011

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2 Answers

Paper got jammed. Removed. Still says paper jam, but I can't see any. What should I do next?


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Dec 03, 2015 | Office Equipment & Supplies

1 Answer

How do I clean toner from machine?


Probably it's the jammed paper that might caused the error. I suggest have it serviced by the technician. Be aware of the paper handling capacity of your machine to minimize jamming:

3300MFPV_X
Phaser 3300MFPV/X, Copy/Print/Colour Scan/Fax, B&W, 28 ppm, A4, 1200 dpi, 50-sheet ADF, 250-sheet Paper Tray, 50-sheet Multipurpose tray, 150-sheet Output Tray, 96 MB, Automatic 2-sided printing, USB/Ethernet, PCL/PS3, Scanning software, 220 V

Apr 28, 2014 | Xerox Phaser 3300mfpv/x Print Copy Scan...

1 Answer

Paper jammed under roller small piece of paper keep saying jam e3


Good day, I will give you the procedure how to clean the roller or canon pixma mp160.

Procedure:
1. Press [On/Off] to turn on the machine, then remove any paper from the auto sheet feeder.
2. press [maintenance] repeatedly until <b> appears.
3. press [black] or [color].
4. repeat steps 2 to 3 twice.
5. open the paper output tray.
6. load 3 or more A4 or letter-sized paper in the auto sheet feeder.
7. repeat steps 2 to 3 times.
the sheet paper is automatically fed in and then out of the machine.

have a nice day.


Aug 01, 2010 | Canon PIXMA MP160 All-In-One InkJet...

1 Answer

Canon Pixma MP160 shows errors E3 and won't print


Hi there,

Error E3 : Check if the paper has jammed in the machine, reload the paper in the machine correctly and then press [Black] or [Color].

Paper Jams :
Cause : Paper jams in the paper output slot/ Auto Sheet Feeder.
Landscape Credit Card sized paper jams inside the machine.

Action : Remove the paper according to the following procedure.
1) Slowly pull the paper out, either from the Auto Sheet Feeder or from the paper output slot, whichever is easier.
* If the paper tears and a piece remains inside the machine, open the Scanning Unit and remove it. Be careful not to touch the components inside the machine at this time. After removing the paper, close the Scanning Unit, turn the machine OFF and turn it back ON.
* If you cannot pull the paper out, turn the machine OFF and turn it back ON. The paper will eject automatically.

2) Reload the paper into the machine and press [Black] or [Color].
* If you have turned OFF the machine in step , you will need to retry printing, because this operation cancels any print jobs in progress.

If you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues after removing the paper, contact a Canon service representative.
Important : You cannot load Credit Card sized paper in the landscape orientation.

Hope this helps.
Have a good day.

Dec 06, 2009 | Canon PIXMA MP160 All-In-One InkJet...

1 Answer

Paper jammed


Hi there,
Paper Jams

Cause 1 : Paper jams in the paper output slot/Auto Sheet Feeder.
Action : Remove the paper according to the following procedure.
a) Slowly pull the paper out, either from the Auto Sheet Feeder or from the paper output slot, whichever is easier.
* If the paper tears and a piece remains inside the machine, open the Scanning Unit and remove it. Be careful not to touch the components inside the machine at this time. After removing the paper, close the Scanning Unit, turn OFF and turn it back ON.
* If you cannot pull the paper out, turn the machine OFF and turn it back ON. The paper will be ejected automatically.
b) Reload the paper into the machine and press [OK].
* If you have turned OFF the machine in step a), you will need to retry printing, because this operation cancels any print jobs in progress.
If you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues after removing the paper, contact a Canon service representative.

Cause 2 : Landscape Credit Card-size Paper Jams inside the Machine.
Action : You cannot load Credit Card-size paper in the landscape orientation.
If <PAPER JAMMED> or <E3> is displayed on the LCD/LED, remove the paper following the procedure below:
a) Load Credit Card-sized paper in the Auto Sheet Feeder one sheet at a time.
Do not load it in the landscape orientation.
b) Press [ON/OFF] on the machine to turn OFF the power.
c) Press [ON/OFF] again on the machine to turn ON the power.
The paper is fed and the jammed paper is ejected accordingly.
If you cannot remove the jammed paper or the error still persists, contact a Canon service representative.

Hope this helps
Please rate my response.
Thanks
Have a good day.

Dec 05, 2009 | Canon PIXMA MP150 All-In-One InkJet...

1 Answer

The paper is jammed..


Hi there,

Cause and solutions for paper jams

Cause 1 : Paper jammed in the Paper Output Slot, the Auto Sheet Feeder, or the Front Feeder.
Soultion : Remove the paper following the procedure below:
1) Slowly pull the paper out, either from the paper source or from the Paper Output Slot, whichever is easier.
* IF the paper tears and a piece remains insde the machine, open the scanning Unit (Printer Cover) and remove it.
After removing all paper, close the Scanning Unit (Printer Cover), turn the machine off and turn it on again.
-Be creful not to touch the components inside the machine.
*If you cannot pull out the paper, turn the machine off and turn it back on. The paper will be ejected automatically.
2)Reload the paper in the machine, and press the OK button on the machine.
If you turned off the machine in step 1 all the print jobs in queue are cancellled. Reprint if necessary.
if you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues after moving the paper, contact your Canon service representative.

Cause 2 : Landscape credit card-size paper jammed inside the machine.
Action : Do not load credit card-sized paper in the landscape orientation.
Slowly pull out the paper from the Auto Sheet Feeder and remove it. If you cannot remove the jammed paper or the paper jam error continus after removing the paper contact your Canon service representative.

Cause 3 : Paper jammed inside the machine at the transport unit.
Action : Remove the paper following the procedure below :
!) Hold the Rear Cover Lever and then press to the right and put to remove the Rear Cover.
2) If you can see the jammed paper, slowly pull the paper out.
* Be careful not to touch the components inside the machine.
* If you cannot pull the paper out, turn the machine off and turn it back on. The paper will be ejected automatically.
3) Reattach the Rear Cover.
Hold the Rear Cover so that the Rear Cover Lever comes to the left. Align the protrusions at the right edge of the cover with the slots at the rear of the machine and press on the lever ot reattach the Rear Cover.

Important : Press firmly on the Rear Cover until it is fit squarely in the rear of the machine. If the Rear Cover is not reattached properly, paper may not feed properly and cause paper jams.

4) If you were not able to remove the paper out in step 2, remove it from the Front Feeder. Refer to cause 1.

5) Relaod the paper in the Front Feeder and press the OK button on the machine.
If you turn off the machine in step 2, all print jobs in queue are cancelled. Reprint if necessary.

Hope this helps.
Please rate my response.
Thanks
Have a good day.





Nov 30, 2009 | Canon PIXMA iP1300 Printer

1 Answer

Paper jam


Remove the paper following the procedure below.
(1) Load a single sheet of the same paper in the Auto Sheet Feeder in portrait orientation.
Do not load it in the landscape orientation.
(2) Turn off the machine.
(3) Turn on the machine.
The paper is fed and then pushes out the jammed paper as it ejects.
If you cannot remove the jammed paper or the paper jam error continues after removing the paper, contact your Canon Service representative.

James Mac 

Sep 09, 2008 | Canon PIXMA MP600 all-In-One InkJet...

1 Answer

Canon mp180 paper jammed


I finally fixed the problem by running two sheets of heavy card stock through at the same time. With the machine off, I positioned the two sheets in the feeder so that they would be pulled in when the printer was turned on. When I turned on the printer, it drew the two sheets through and I guess this reset the paper sensor. I previously found that only one sheet at a time did't work.
I found this solution posted by JsamJr answering another question but it worked for me. pushing the card in and then removing it and pressing ok worked

Mar 24, 2008 | Canon PIXMA iP4200 InkJet Photo Printer

2 Answers

It says the paper is jammed, but there's no paper in it!!


This is an awesome printer. Did you know it can duplex (print on both sides of the paper) automatically? The jam "could" be in the duplexer on the back or, the duplexer unit isn't locked into place.

Unplug the printer and open the rear door, check for visible paper jam, remove, close door.

There's also access to the feed mechanism from the bottom of the printer.

Unplug printer.

(1) Remove the Cassette. (paper tray on bottom of printer)

If the paper is loaded in the Auto Sheet Feeder (on back of printer), remove the paper from the Auto Sheet Feeder and close the Paper Support.
(2) Stand the machine with the left side down.
(3) Slowly pull the jammed paper out while pulling the green cover toward you.


Caution
Set the machine back to its original position immediately after removing the jammed paper.
(4) If any paper is sticking out of the Cassette, reload the paper in the Cassette.
Reload paper in the Auto Sheet Feeder, if necessary.
(5) Insert the Cassette into the machine.
(6) Press the OK button on the machine.


Some of these instructions were copied from the online/downloadable printer manual from Canon's web site: http://www.usa.canon.com/consumer/

Feb 16, 2008 | Canon PIXMA MP600 all-In-One InkJet...

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