Question about HP P3015 Laser Printer

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P3015 with a persistent 49.4c03 error on startup. I am an HP tech but this has me stumped. Customer was getting intermittent 49.4c03 error so he attempted a firmware upgrade via USB connection. Firmware update froze, so after an hour, customer switched off the printer and restarted. Now it is giving 49.4c03 error immediately after booting, even with no PC or network connected. Tried cold reset and NVRAM reset, no luck. Since on most models this is a formatter issue (no add-in memory or EIO on this one), I installed a new formatter. Still getting the error. Not sure where to go from here. HP CSN has no help either so I'm hoping someone out there may have seen this before... Replace ECB?

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After unpluging the usb cable the printer would ready but go right back to the error after pluging it back in. We shut down the computer and printer for 30 minutes, when we turned them back on it printed what was in the que but went right back to the error code. Finally, I turned off the printer deleted the P3005 driver from the computer and rebooted, then turned the printer back on. The computer seen the new hardware and reloaded the driver by itself and now is fine.

Posted on Mar 13, 2012

  • randy Mar 13, 2012

    It should work for the P3015 too



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SOURCE: HP Laserjet P3015 Error 49.ff04

These errors are almost always caused by outdated firmware. Print a configuration page and check the firmware version against this website . If your version is older than the one on HP's site then download the top option which is the easy install version and run it on your computer.

Posted on Mar 11, 2011

  • 236 Answers

SOURCE: Error 49

DIMM and EIO errors are memory related.
It may be that you are trying to print too big of a document for the printer. I usually see that error when printing images.

Posted on Dec 11, 2008

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I would be happy to help you with your P3015. Although the enterprise printer models are out of my support scope, I was able to find you the appropriate document specific to print quality. Please use the following document to troubleshoot the issue:
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Best of luck, I hope this helps.
I work on behalf of HP.


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