Question about HP P3015 Laser Printer

1 Answer

P3015 with a persistent 49.4c03 error on startup. I am an HP tech but this has me stumped. Customer was getting intermittent 49.4c03 error so he attempted a firmware upgrade via USB connection. Firmware update froze, so after an hour, customer switched off the printer and restarted. Now it is giving 49.4c03 error immediately after booting, even with no PC or network connected. Tried cold reset and NVRAM reset, no luck. Since on most models this is a formatter issue (no add-in memory or EIO on this one), I installed a new formatter. Still getting the error. Not sure where to go from here. HP CSN has no help either so I'm hoping someone out there may have seen this before... Replace ECB?

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

After unpluging the usb cable the printer would ready but go right back to the error after pluging it back in. We shut down the computer and printer for 30 minutes, when we turned them back on it printed what was in the que but went right back to the error code. Finally, I turned off the printer deleted the P3005 driver from the computer and rebooted, then turned the printer back on. The computer seen the new hardware and reloaded the driver by itself and now is fine.

Posted on Mar 13, 2012

  • randy Mar 13, 2012

    It should work for the P3015 too

×

3 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

BaronVonNuke
  • 1915 Answers

SOURCE: HP Laserjet P3015 Error 49.ff04

These errors are almost always caused by outdated firmware. Print a configuration page and check the firmware version against this website . If your version is older than the one on HP's site then download the top option which is the easy install version and run it on your computer.

Posted on Mar 11, 2011

dan231
  • 236 Answers

SOURCE: Error 49

DIMM and EIO errors are memory related.
It may be that you are trying to print too big of a document for the printer. I usually see that error when printing images.

Posted on Dec 11, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

LaserJet P3015. Why is it printing dark background?


Hi Boateng Samuel,

I would be happy to help you with your P3015. Although the enterprise printer models are out of my support scope, I was able to find you the appropriate document specific to print quality. Please use the following document to troubleshoot the issue:
HP LaserJet P3015 Printer Series Solving Print Quality Problems

Best of luck, I hope this helps.
I work on behalf of HP.



:)

Jul 17, 2015 | HP Office Equipment & Supplies

2 Answers

P3015 hp lasser printer 49.4C01 error proper solution


Sounds like a bad formatter. I would try a firmware upgrade first and if unsuccessful, would replace the formatter. These formatters are infamous for failure.

Feb 22, 2015 | HP RB1-3015 LaserJet 4L Laser Scanner...

2 Answers

59.30 error intermediatly in HP P3015


fuser motor startup error, possibly fuser is bad

Jan 09, 2014 | HP P3015 Laser Printer

1 Answer

Hp laser jet p3015 not powering on


41.2 error hp laser p3015 printer

Mar 25, 2013 | HP Laserjet P3015X Printer

1 Answer

51.10 erroe in my hp laserjet p 3015 printer i have many time power on or but not solved


Error says that printer has a bad laser scanner assembly. Call a tech to make sure.

Aug 27, 2011 | HP P3015 Laser Printer

1 Answer

I can't get printing from hp laserjet p3015,i am getting error 59.60 get me to sovle the problem


Main Motor rotation error.
A tech is going to have to look at it. Possible motor replacement.

Jun 03, 2011 | Office Equipment & Supplies

1 Answer

51.10 eror


HP 3015MFP error 51.0

1. The product has experienced an internal hardware error.

2. Turn the power off and wait 30 seconds and turn the power back on.

3. Check the cabling connections to the laser scanner assembly.

4. Try connecting the product to a different power source or surge protector.

5. If the error persists, replace the laser/scanner assembly.

Apr 13, 2011 | HP P3015 Laser Printer

1 Answer

HP Color LasrJet 5550 dn Error code 59.30


The error says that the printer has a "fuser motor startup error".
Not a good error to get.
Possibilities are a bad fuser motor, bad DC Controller or fuser drive assembly.
If you haven't already, power cycle the printer.
If the error persists, you are going to have to have a tech look at it.

Feb 28, 2011 | HP LaserJet 5550 Printer

2 Answers

51.10 ERROR


i cant print my document my hp laserjet p3015 print display error message 51.10. please slove this imdy.

Dec 13, 2010 | HP P3015 Laser Printer

Not finding what you are looking for?
HP P3015 Laser Printer Logo

2,477 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...