Question about Office Equipment & Supplies
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Let me give you some general suggestions.
First, I would reset the computer and printer and then try again.
If it still does not print right, then try printing a test page from your Photosmart software.
There should be a tab or button in the software program to Troubleshoot issues.
Run the troublehooting procedure.
If none of this is helpful it may be the format in the file or program from where you are printing,
Look specifically at the margins, page size and format and see if you have settings for envelope or card size or narrow page.
If the test page prints OK try printing another different document from another source.
In some cases the print heads may be dirty or misalligned. Follow the procedure to clean the print head.
Take the cartridge out and put it back in again checking to see if it seated correctly.
If all that is correct then you will need a qualified technician to take a look at it
I hope this was useful and please comment if this was helpful to you.
Posted on Mar 24, 2011
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Posted on Jan 02, 2017
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