Question about Kodak 6800 Thermal Photo Printer

Open Question

My kodak kiosk printer 6800 said i should put in new ribbon so i did & put new paper which i did but then it told me incorrect ribbon.. Ive changed it many times before and this is the first time this is happening i cleaned it with alcohol 4 swipes one way only let it dry 2 min ive tried turning it on and off still the same ive even opened another new ribbon and paper and still the same thing please help me

Posted by on


3 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

  • 794 Answers

SOURCE: i have the same problem

Hi davecortazzo,

If you got 'Incorrect Ribbon ' error message in Kodak 6800 printer do the following thing :

1. First open the printer cover and clean the barcode sensor. The barcode sensor is right side of the thermal head.

2. If still same error message then you have to upgrade the firmware of your printer. You may download it directly from Kodak's website. Just kindly follow the instructions provided on the website. This should solve your issue.

Hope this helps.

Thank you for using FixYa.

Posted on May 30, 2011

  • 11800 Answers


It says that because ribbon is not correctly recognized: either the ribbon roll has been incorrectly installed (the identity code end of the roll should be firmly inserted into the spool holder on the
right and the other one and the other end lugs on the spool holder locked into the notches on the supply spool) or the optical detector for the code has failed - try to clean it with an alcohol wipe.
If the cleaning fails then the defect is hardware - the printer will have to be dismantled, the sensor inspected and it or its connecting cables to the mainboard replaced, a job that only a repairs shop should do.

Posted on May 04, 2011

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Kodak 6800 papper jam 02

replace the paper edge sensor. spider eyes just where the paper feed to the center. part number: 3E6924RH

Aug 05, 2015 | Kodak 6800 Thermal Photo Printer

1 Answer

It displays system error, paper jam, ribbon empty

Hi Karl,
Have you checked to see if the quoted errors are in fact present?

Jul 23, 2015 | Kodak 6800 Thermal Photo Printer

1 Answer

Kodak apex 7000 paper jam

I have problem with my kodak appex 7000 printe paper jam the error cod coming 52
please let me know what i have to do this this problem

thanks & regards

Jul 09, 2012 | Kodak Picture Maker Kiosk Printer

1 Answer

My kodak says incorrect ribbon and even though I've tried 3 ribbons i still get the same error.

new ribbon is not supportive on kodak 6850 so please anybody have a tools to update printer?

Mar 07, 2011 | Kodak 6800 Thermal Photo Printer

1 Answer

8110 printer stops printing after running the yellow and red colors...will not feed paper back in to finish with the rest of the printing...not sure what to do

It sounds like you may have a damaged ribbon (transfer film)
Take out the cartridge and with the barcode side facing you, turn the left spool (takeup spool) counterclockwise until you have seen a complete square of cyan (blue) and magenta (red) and yellow (actually yellow) go past, and then reinsert the tri-color cartridge.

Feb 27, 2011 | Kodak Picture Maker Kiosk Printer

1 Answer

Ribbon sticks to paper jamming machine 6800 kodak thermal printer

There was firmware update needed to use a change in the media as Fall 2010. I don't know why the firmware update was needed but if you didn't update your printer it may fix it.

Jan 04, 2011 | Kodak 6800 Thermal Photo Printer

2 Answers

Mech error 12 in kodak 6800

Mech error 11 in kodak Problem with the Kodak Photo Printer 6800 Thermal

Sep 18, 2010 | Kodak 6800 Thermal Photo Printer

1 Answer

6800 G3 Kodak picture kiosk

my problem is the same. everything slows down. I also have another problem too. Any time I want to print from any cellphone the g3 gives me aqn error and then say to initiallize.-

Jan 19, 2009 | Kodak Picture Maker Kiosk Printer

2 Answers

Mecha error 07

Mecha error 07 and 08 are malfunctions of the paper feed pinch motor located in the right side of the paper compartment. The paper feed pinch is the first roller to grab the paper when it feeds into the machine. This error is tricky. I will walk you through a few fixes.
The first fix is to just power cycle the printer and try to reload the paper. Occasionally the pinch arm will end up in the wrong position due to the printer stopping because the ribbon was empty.
The second fix is to check and make sure that the sensor arm is reaching both sensors on the motor. Sometimes the arm binds on the metal plate inside the paper compartment causing it to not reach the sensor.
The third fix is to start replacing parts. The two things to start with would be the sensors and, although rare, the motor itself. After those are ruled out the only other options are the wiring harness running from the sensors to the junction board, the junction board itself, the power cable running from the junction board to the controller board, and then finally the controller board itself.

Good luck!

Sep 29, 2008 | Kodak 6800 Thermal Photo Printer

Not finding what you are looking for?
Kodak 6800 Thermal Photo Printer Logo

Related Topics:

226 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kodak Office Equipment & Supplies Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18424 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Cindy Wells

Level 3 Expert

5465 Answers

Are you a Kodak Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides