Question about Sony Cyber-shot DSC-W50 Digital Camera

2 Answers

My sony cyber shot camera all of a sudden stop working. When I turn it on it says access. I blew the lens with air duster and still having the same problem. What can I do to help this

Posted by on

2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 164 Answers

This is very likely an internal problem, send it to a repair shop for a deeper check out, it might be dust in the lens mechanism.

Posted on Mar 24, 2011

Testimonial: "thanks so much"

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 2 Answers

Hello!

Although I would like to know a little more information about your problem than what is listed, I will try to help.

First off, if you have an existing warranty for the camera, attempt to get it repaired by a reputable service center under that warranty. Repairs on small cameras will often result in a new camera.

Digital cameras have many small moving components that are run by a small electric motor. To keep weight and cost down, a lot of the actual items that the motors will push are made of plastic.

The usual cause of the issues amounts to the following:
Stray debris clogging the works of the camera
"Stripped" works of the camera, causing it to jam
"Broken" works of the camera, same result.
Or some "impact" dislodges the intricate workings of the camera.

I work at Best Buy, so I've seen a LOT of strange things with cameras. As a result, I can tell you that this website: here has some very reputable selections to fix your camera.

I would attempt all of those, since those are the "free" and easy ways to potentially fix your camera. And that's the good news.

Unfortunately, the bad news is that there is a good chance that your camera might just need to be replaced if it has no warranty. This is for several reasons.

1. The cost to repair most digital cameras outside of warranty is around $100-$150. The parts aren't what get you, its the cost of the LABOR.

2. Most digital cameras hover around $100-$150 in cost, unless you move to a really expensive unit (in which case, means you might want to consider getting it repaired).

3. Moreover, you will spend money on shipping, and likely have to wait several weeks for your camera. Most people, I have learned, go to use their camera for a special occasion such as a graduation, wedding, etc, only to find that its broken and that even WITH a warranty will take weeks to repair. The only real locations in my area that will attempt to fix a camera in-house is Ritz Camera, but they are becoming increasingly rare.

Finally, its likely better to replace the camera anyway - to get something comparable to "last years" technology is likely cheaper than what you paid for it last year. Additionally, the new camera will have a NEW warranty on it, which means that you will have a new camera NOW (not weeks from now) for likely under what it would cost to repair your old camera, and you'll have a 1 year manufacturer's warranty on the new camera (to help with any potential future issues with your camera). In many cases depending on where you buy it from, the retailer will offer you additional warranties.

Posted on Apr 07, 2011

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Sony cybershot dsc w80 wont turn on or retract lens. My camera suddenly stopped working one day, do not recall dropping it, etc. My mother has the same camera and I tried her battery and it still doesnt...


Hello,

From your description, I would say something is stuck inside the lens mechanism of your camera. It could be a grain of sand or any small particle like a piece of fabric from a camera bag.

Hold you camera lens facing the ground and gently - moderately tap it repeatedly. You can also try spraying a compressed air into it.

Thanks for using Fixya!

Oct 26, 2011 | Sony Cyber-shot DSC-W80 Digital Camera

2 Answers

When I turn on sony cyber-shot camera I get a screen display that states "access". The lens keeps going in and out and then it states,"turn the power off and on again" What's...


When I turn on sony cyber-shot camera I get a Problem with the Sony Cyber-shot DSC-W35 Digital Camera when I turn on sony cyber-shot camera I get a screen display that states "access". The lens keeps going in and out and then it states,"turn the power off and on again" What's wrong??

Oct 12, 2011 | Sony Cyber-shot DSC-W35 Digital Camera

1 Answer

When I turn on the camera the lenes goes in and out then i get a message on the screen Access turn off then power back on


I tried the solutions posted by StephanSA and my camera is fixed now. What I did was assisting with the motion of the lens and blew between the lens and casing and then dried up the lens with the help of a hair dryer (don't heat it up to much)....Thanks Stephan, you just saved me a few hundred dollars.

Dec 16, 2009 | Sony Cyber-shot DSC-W35 Digital Camera

1 Answer

SONY CYBER SHOT NOT WORKING


Hello samtx930, "turn off the power and on again" its a very commen problem and occurs when the lens block assembly start malfunctioning. Actually the slide motor not work properly and until the lens not come out completely the camera will not work, that's why the error message appears "Access" and then screen shows "turn off the power and on again". In this situation you have to replace lens block assembly.And the part No. is with description is given below: 1-788-363-11 OPTICS UNIT (ED13A) Thanks for using fixya.

Jun 14, 2009 | Sony Cyber-shot DSC-W55 Digital Camera

2 Answers

When I turn my Sony DSC-W55 on it will say Access on the lens. The lens will come out and retract a couple times. It will beep and then say Turn the power off and on again. I have tried replacing the...


I had the same problem with the lens, just pull the lens gently until u hear a small click sound, it will be like new again. just tried it and it really works

Apr 10, 2009 | Sony Cyber-shot DSC-W55 Digital Camera

1 Answer

Sony DSC-100


I had the same problem with the same camera, I took a pair of pliars and pulled on the the lens (pull it all the way out). Now it works again fine..Just like its supposed to..

Aug 13, 2008 | Sony Cyber-shot DSC-W100 Digital Camera

2 Answers

Sony Cyber-Shot DSC-W30. The lens is in a "stuck" position


You have a bad lens, it prob. also says turn off and on again.

Jun 30, 2008 | Sony Cyber-Shot DSC-S90 Digital Camera

3 Answers

Lens stuck


Knocking the camera sounds like it works but may create another problem. I have had this problem with p-100 , p-200 and now the w50, I have found a small drop, of wd40 placed on both sides ,two opposing sides,of the lens ring where it extends from the body will work also. Don't spray, its a bit too hard to control amount deposited. Use a toothpick or a stick to dip and then drop the oil.

Mar 16, 2008 | Sony Cyber-shot DSC-W50 Digital Camera

7 Answers

Cyber Shot DSC W35-W55


Sir,
The lens keeps coming in and out and it says access then it stops and says turn power on and off again. I can access my pictures but thats about it. Please help.
regards
prakash

Mar 05, 2008 | Sony Cyber-shot DSC-W50 Digital Camera

Not finding what you are looking for?
Sony Cyber-shot DSC-W50 Digital Camera Logo

Related Topics:

485 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Cameras Experts

kakima

Level 3 Expert

102366 Answers

james laughton
james laughton

Level 3 Expert

2113 Answers

JonSnell Electronic
JonSnell Electronic

Level 3 Expert

21249 Answers

Are you a Sony Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...