Question about Maytag MAH6700AWW Neptune Front-Load Washer

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We just moved our Neptune front-load washer. There seems to be excessive shaking during the spin cycle - seems to be getting worse. Is there something we should check that may have gotten unbalanced during the move?

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Hi from retired Englishman in SW France,

Absolutely!
It is necessary to ensure absolutely that the machine, even when empty, has all 4 feet very firmly on the floor, and I mean firmly ;-0)

Doesn't matter whether it is empty or not but switch it off then-
very firmly push one front corner diagonally into the centre of the machine and see if the machine moves or rocks AT ALL, even the slightest. If it does you will need the open-ended spanner which came with the (new) machine........which of course went missing a long time ago?!! An adjustable spanner will suffice.
Adjust the foot under that corner downwards until it is very firmly- almost pushing- against the floor but not so far that the corner lifts up!
If this corner did not rock do the same to the other.
Once you cannot rock the machine the slightest little bit, screw the locking nuts up tight to the underside of the machine so that they will not move. Ideally the rear feet should also be locked.

If this has not cured the problem it is possible that the internal suspension is malfunctioning.

Good luck,

John C

Posted on Mar 24, 2011

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you must have a broken balance spring/shock on your machine...

I suggest you contact a service company

I tried to help you. Please help me and Rate/Vote on my response, thanks and good luck

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