Question about Dell OptiPlex 210L PC Desktop

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My dell optiplex 210 L cannot see DVD drive in "my computer" and also in device manager. Even after going through registry as advised, i don't see lower and upper entries that iam supposed to delete. please help.

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Check the DVD Drive cable connections, make sure they are plugged-in properly. Check BIOS if DVD is detected; you may have to reset to default configuration. If it's detected in BIOS, press F12 while on the Dell screen to access advance boot menu & select CD/DVD drive option. Insert a bootable disc like windows installer & see if your drive will read it. For cabling setup refer to this link http://support.dell.com/support/edocs/systems/op210l/en/ug/mtdrvs02.htm#wp1136008

Posted on Mar 24, 2011

Testimonial: "Initially worked but soon the driver disappeared. It was not also registering on the device manager. Back to square one. But thanks"

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Sounds like a problem of non-detection by the system. If the drive is missing from My Computer then it definitely is a non-detection issue. Try using this file (it's an exe when unzipped) and only required double-clicking.


http://www.geekstogo.com/forum/files/file/8-cdgone/

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1 Answer

Dvd burner


What sort of problem ???....
Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver
You might have to physically unplug the leads for this cd/dvd computer then plug them back in restart your this should activate the found new hardware wizard.
If this does not fix the problem it might be a registry problem
"you only need to do the following"
if you cant see your disk drive in windows explorer
Close all open programs
Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders
HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
Class
{4D36E965-E325-11CE-BFC1-08002BE10318}
This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
Upper Filters
Lower Filters
Upper Filters.bak
Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computerOpen My Computer and check to see if your CD or DVD drives have returned.
You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
if this fails to fix the problem
It could be a problem with the lens you could use a liquid type lens cleaner place 2-3 drops on top of a cd/dvd then run it
http://www.nextag.com/dvd-lens-cleaner/shop-html
http://www.infopackets.com/news/hardware/2005/20050315_clean_cd_or_dvd_rom_lens_with_a_brush_part_2.htm

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TSSTcorp DVD+-RW TS-H653G disk was working well, but after installing and uninstalling Dvix software made my CD ROM drive useless. It cannot read any CD or DVD. My computer is dell Optiplex 360 and I am...


Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver You might have to physically unplug the leads for this cd/dvd computer then plug them back in restart your this should activate the found new hardware wizard. If this does not fix the problem it might be a registry problem "you only need to do the following" if you cant see your disk drive in windows explorer Close all open programs Click on Start, Run, and type regedit and press Enter Click on the plus signs (+) next to the following folders HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Control Class {4D36E965-E325-11CE-BFC1-08002BE10318} This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column. Upper Filters Lower Filters Upper Filters.bak Lower Filters.bak If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. if this fails to fix the problem

It could be a problem with the lens you could use a liquid type lens cleaner place 2-3 drops on top of a cd/dvd then run it http://www.nextag.com/dvd-lens-cleaner/shop-html

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1 Answer

Reconnect disk D:


Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver

you might have to physically unplug the leads for this cd/dvd restart your computer then plug them back this should activate the found new hardware wizard

if this does not fix the problem it might be a registry problem
"you only need to do the following"
if you cant see your disk drive in windows explorer


Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.


hope this helps

Oct 06, 2012 | Dell Optiplex GX270 Desktop Computer -...

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I HAVE DELL OPTIPLEX 780 DESK TOP WORKSTATION ,THE CD DRIVE IS NOT SHOWN WHEN I OPEN IT




make sure all leads that are attached to your cd/dvd have secure connections and are not faulty or just replace them they could be faulty ?

you might have to physically unplug the cd/dvd drive restart your computer this should activate the found new hardware wizard

Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer

Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.


hope this helps you

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1 Answer

I have a Dell Optiplex GX520. The dvd drive that was installed said thwe driver was corrupt, I installed the LG CD-ROM CRD8400B drive from another pc i have and it still said the driver was corrupt or...


Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. or
you might have to physically unplug the leads for this cd/dvd then plug them back this should activate the found new hardware wizard or

you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device
if your computer came with a motherboard disk the drivers could be on it
click start control panel administrive tools computer management device manager scroll down cd dvdrom drives if you see a yellow question or exclamation mark? ! or a red x right click you will need to update the driver or
select properties general troubleshoot, select driver click to reinstall drivers click update driver
hope this helps you

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Can you do a system restore? If not, here is something to try:

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Dell optiplex 280 dvdrw drive not regonized


It may be a registry issue .Try following steps but remember take a backup of your registry (upper filter & lower filter)

Using Device Manager
To fix this error, first try to update the driver from the Device Manager. To open Device Manager, right-click My Computer on your Desktop, and then on the Hardware tab, select the Device Manager button.
In the Device Manager window, identify the CD or DVD drive item (with Yellow exclamation mark), right-click on it and select Update Driver. Follow the screen instructions to update the device driver and restart your PC.
Using Registry Editor
If updating the driver does not resolve the problem, it indicates that there is a problem in the registry. To fix this problem, you may have to remove a few keys from the registry.
Note: Be careful while working with the registry editor because changes done to the registry using the Registry Editor are irreversible and mistakes can leave you with more problems than when you started. Therefore, it is recommended that you make a backup of the registry before proceeding with the changes.
After you have removed the registry keys listed below, you will have to reinstall all applications that you use for CD or DVD recording to make them work properly.
To fix the error by editing the registry, perform the following steps:
  1. Exit and close all applications currently running on your PC.
  2. On Start > Run type Regedit and press the Enter key.
  3. Next, navigate to the following registry key:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\ Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
  4. Delete any of the following registry entries if they exist under this key:
    • LowerFilters
    • LowerFilters.bak
    • UpperFilters
    • UpperFilters.bak
  5. Restart your PC and open My Computer to ensure that the CD-ROM drive is visible.
  6. Also, open the Device Manager again to ensure that the yellow exclamation mark and the error code is now gone.
  7. Restart your PC and open My Computer to ensure that the CD-ROM drive is visible.
  8. Also, open the Device Manager again to ensure that the yellow exclamation mark and the error code is now gone.
Preventing System Errors
To prevent frequent system errors on your system, you must take care of the following:
  • Be a vigilant and aware user by being careful about the websites you visit and the email attachments you open.
  • Do not visit dubious websites and do not open attachments that come with unsolicited mails.
  • Implement antivirus and antispyware programs on your system, keep them updated, and run them regularly to prevent any malware infestation on your PC.
  • Keep your operating system, device drivers, and installed applications updated with the latest patches and security updates released by their manufacturers.
  • Use system utilities included with your Windows system to perform regular system maintenance.

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1 Answer

Does a firmware update for dell optiplex 755 optical drive fix intermittent rebooting issue


dell 755 drivers page

your looking at the wrong firmware

optiplex 755 current bios version: A10 date 6/20/2008

for the CD Drive need to open device manager and check

what brand and model you have for dell used 2 DVD drives
b0a7e29.jpgsony and teac

use the correct firmware on drive, if not the drive will be killed.
if unsure open case and look for name/model on sticker of drive

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2 Answers

DVD/CD RW does not work


Hi,

You can try the steps below:

Edit the registry:-
1. Click Start, and click Run.
2. Type regedit in the Open box, and click OK.
3. In Registry Editor, click the plus (+) sign next to each folder name to expand the following registry path:
4. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class
5. Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.
6. In the right pane, right-click Upper Filters, and click Delete.
7. Click yes when prompted to delete the registry value.
8. In the right pane, right-click Lower Filters, and click Delete.
9. Click yes again.
10.Close the window and restart the computer

Please do not forget to rate the solution.

Regards,
Musheer.

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