After installing the product on a network, you turn the computer off and then on, and the product loses functionality. The product no longer prints and the product icon disappears from the Devices and Printers menu in Windows 7.
HP created a software update to resolve this issue. Follow these steps to download and run this update.
1) Click this link,
Windows 7 Critical Update to enhance reliability of network connection .
2) Click Download . A window opens with options to run or save the file. Click Run . Follow the on-screen instructions to install the update.
If the printer is not installed on network, then download the full software package from HP.com or
Click here and select your operating system and then download the software.
After the software is downloaded, run and install it. Follow the on screen instruction to do a network installation.
Note: You must have a wirless router for the wireless connection of printer with PC. Aslo, goto printer menu and run the wireless setup wizard on the printer.
Regards,
Shrey
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