Question about Canon PIXMA MX310 All-In-One Printer

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My printer is connect properly to the computer but when I ask it to print, it comes up with "The printer is offline. Check that printer cable is connected and the printer power is on." I have tried to putting the cable into another socket of thecomputer but this has not rectified the problem. The printer is working as I have copied items on it, just does not what to print from the computer. Desperately needing to print home stuff off.

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First try to change the usb wire,then look printer and faxes if the printer is default,if the problem persist you need to replace the logic board of the printer.

Posted on Mar 24, 2011


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Epson printer offline

Hi Dear,

The Printer Offline reason is mention below read the properly and solve your problem.
  1. Check the power button of you Printer it should be On.
  2. Check the data cable it will plug properly.
  3. Go to the system and check the printer property and unchecked the "Use Printer Offline" option.
  4. Check the USB or Parallel cable properly connect with computer.

Mar 27, 2012 | Office Equipment & Supplies

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"The printer is offline. Check

Go to start; printers and faxes right click on your printer and you should see use printer offline and a check next to it, click there and you should be ok. If not they may be a button on the machine that will allow you to go online.

Hope this helps.

Apr 12, 2011 | Canon PIXMA MP160 All-In-One InkJet...

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How to I correct "printer


Printer Offline cause if your printer isnot available like if your printer is installed in your computer oflaptop and the printer is not plug in or printer is off. that cause printer offline. right click and look for online and click thats it your printer is online now. if the printer is connected on the network and it is offline it means your printer or your pc is not connected on the network.

Thanks and rate

Apr 11, 2011 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Installation was successful but when attempting to print "wirelessly" printer status says printer is offline.

Go to system settings and select the 'Printer' option. Right-click on the printer and enable the 'Use Printer Online' function. Cancel all the printing jobs till that moment and redo the process. Sometimes the 'Printer Offline' message occurs due to a 'Job Stuck' issue. Check all network connections and functions. Be sure the network interfaces work properly. Turn the printer off and on to see whether the device is working properly.

Mar 23, 2011 | Office Equipment & Supplies

1 Answer

I cleared a paper jam from an HP Deskjet 6122, but now it won't respond to commands from the computer. I've restarted the printer and the computer. Now the print manager just says it's...

First things frist. If the printer is conected with a USB Cable to your computer, try removing and reinserting the usb cable. To make sure that it is properly connected.
You might just have unintentionally got the printer in offline mode. Now follow this steps:
To check if it is offline. 1. Go to devices and printers (7), Printers and Faxes(XP), Printers (Vista) 2. Double click on the printer icon 3. Click the option that says Printer on the upper left corner of the window that pops up.
Th only options that you need checked is the one that says Set as Default Printer. For any other options that has a check mark. Click on them to remove the check mark.
4. Click Start again, on the search box type in services.msc, hit Enter. For XP, CLick Run, and type the same thing and then hit ok. 5. A window should pop up with the list of services for your computer. Look for Print Spooler in that list. 6. Right Click on the Print Spooler and Click Stop. 7. Right Click on the Print Spooler and Click Start.
Restart your computer. Try printing again.

Feb 03, 2011 | HP DeskJet 6122 InkJet Printer

1 Answer

I checked everything, the printer is connected, there's ink, everything is good, but it says it's offline. I clicked "Use printer online", but it's still offline. I tried Refresh, and it's still...

The first thing I would check is the cable. If you're using a USB connection, try a different (and known to be good) USB cable. If that doesn't do it, you may have a damaged USB connection socket at the printer, which is not cost effective to repair.

Hope that's helpful.

Dec 31, 2010 | HP Deskjet F335 All-In-One InkJet Printer

2 Answers

Printer offline HP 4500 series wireless.

Hi there,
  • Unplug the printer cable from the computer.
  • Unistall the printer drivers from Device manager and also unistall the all the printer appications
  • restart the computer
  • try to download drivers from the website
  • after installing drivers and software it will ask you to connect the printer.
  • then you can connect the printer and and try to Print the test page.
Hope this help. Please Rate My Response! Thanks! 

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