Question about Dell Optiplex GX280 (99301) Motherboard

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When i turn on y tower on it says error loading operating system what do i do to fix this problem please help

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  • Dell Master
  • 32,281 Answers

First - re-seat the harddisk and reboot the computer. If this does not work then reboot and go to theBIOS configuration to see if the BIOS detects the hard drive. If it doesn'tdetect the hard drive then it could be faulty. Next - to determine if thehard drive is faulty, remove the hard drive and insert it into an USB hard drive adapter and connect it to a workingcomputer's USB port. If this computer cannot see itas an external hard drive and you cannot open the various folders and files,this confirms the hard drive is faulty. The hard drive needs to bereplaces in the computer and Windows installed and the Dell's device driversand your programs etc to get a functioning Dell computer again.

Posted on Mar 24, 2011

  • Chris Hingee
    Chris Hingee Mar 24, 2011

    You can download the drivers from Dell WEB site, the support download page. Make sure you select your model desktop or laptop, better still, type in the Service Tag number, it is printed on the label on the bottom of the laptop and on the back or sides of a desktop. (If the Service Tag label is missing then go into the BIOS setting and on one of the BIOS pages, the Service Tag number will be displayed). This will open the page where the specific drivers for your model computer are located. Also make sure you select the Windows XP or Vista version of the drivers for your Windows operating system. Click on this link to download the drivers: - http://support.dell.com/support/download...

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Once booted on to the CD, it will offer you several options - Do not reinstall Windows - you want to choose the Repair Option.

When the repair stuff has loaded (You may have to select which volume you wish to work on, if so just pick the number that is next to your C drive.) and you are at the prompt that looks like "C:>" you will want to type in the following, without the quotation marks.

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You can buy any computer and it will work with any keyboard or mouse, monitor,speaker, or anything else that will connect as long as it is not software related with the operating system. The operating system will have to support the drivers for a printer, scanner or something like that.

I can't fix this for you, but if I helped you get it fixed, please rate it as a fixya not a helpful rating. These ratings let me be allowed to help you and others in the future.

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