Question about Tomtom ONE XL GB Car GPS Receiver

1 Answer

When i turn on tomtom it shows a cross and does not operate

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  • Tomtom Master
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Hello

In rare cases, your TomTom ONE/XL/XXL navigation device may not start correctly

or may stop responding to your taps.

First, check that the battery is properly charged. To charge the battery, connect

your device to the car charger. It can take up to 2 hours to fully charge the

battery.

If this does not solve the problem, you can reset the device. To do this, press

and hold the On/Off button for 15 seconds and release the button when your
device begins to restart.

Before you use your ONE/XL/XXL for the first time, it's a good idea to charge

it fully.

The battery in your TomTom ONE/XL/XXL navigation device charges when

you connect it to the car charger or to your computer.

There is no charging light on your ONE/XL/XXL. To check the battery status

and see when your ONE/XL/XXL is charging, switch on your device and tap

the bottom right-hand corner of the screen in the Driving View. The battery

status is shown on the next page.

When you connect your device to a computer, you are asked if you want to

connect to the computer. If you select No and then do not tap the screen

within three minutes, the device will automatically switch off. This happens so
that the battery can charge faster.

Note: You should plug the USB connector directly into a USB port on your
computer and not into a USB hub or USB port on a keyboard or monitor.
OK.

Posted on Mar 24, 2011

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Posted on Jan 02, 2017

  • 518 Answers

SOURCE: tomtom won't work

I think that means you do not have a card installed in the sat-nav

Posted on Jan 03, 2010

  • 243 Answers

SOURCE: white cross in red circle on the tomtom screen

hi. i suggest to try a soft reset first. go tomtom.com select support search for reset select softreset select your device do as told when this is not enough search in tomtom for start up and read wht to do.

Posted on Feb 21, 2010

  • 1 Answer

SOURCE: Tomtom shows a red cross over the SIM card and

is there a way to reformat my sim card without useing a card reader ?

Posted on May 25, 2010

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Related Questions:

1 Answer

When turn On can get the screen showing the GPS connected to Computer when not connected ,On Battery only, get red cross flashing


If your TomTom shows a red cross, it means the device is not able to load the software to be able to operate. Some devices have this software on a SD-card, some have it stored on an internal memory.
If there was a SD-card in your TomTom, I would suggest to put it back. If there is a empty SD-slot on your device, it could be you lost your SD-card, but some TomTom devices have an internal memory AND a SD-slot for memory extension, so if you have an empty cardslot it doesn't necessarily mean there has to be a card in it.

When you never saw a SD-card, probably some data went corrupt on the internal memory. When you have a SD-card, probably some data got corrupted on the SD-card.

To repair the software, you need to connect your GPS to your PC or Mac with a USB cable.
You also need the program TomTom HOME. You can download it for free on the TomTom website.
With TomTom HOME you can update the operating system of your device for free (map updates are nor free).

Try updating, and see if your device works again.

If this doesn't work, post it here.

May 14, 2015 | Tomtom GPS

1 Answer

Tomtom won't work


I think that means you do not have a card installed in the sat-nav

Dec 30, 2009 | Tomtom GO 720 GPS

1 Answer

Showing "X" and wont go to home menu


If your device only shows a cross after you turn it on, the TomTom application is not installed or cannot be found.

654_01.gif 654_02.gif

Visit this webpage for instructions on how to fix your GPS .
TomTom ONE support-- Device shows a flashing cross when turned on

Glad to have helped you !

Jun 01, 2008 | Tomtom ONE GPS Receiver

1 Answer

E61N help


Before all, make a backup of device thrugh explorer or similar.

On the same link;
http://www.tomtom.com/support/index.php?Language=1&query=red+cross&FID=1898

longer down on the page, you will find:

What if the device still doesn't start?

If your device still only shows a cross after you turn it on, try formatting the internal memory or memory card of your device.
Please follow instructions carefully...

Apr 11, 2008 | Tomtom One Europe v2 GPS Receiver

1 Answer

When i turn my tomtom one on it just shows a flashing cross and wont start! what do i do?! i've tried the reset button but that just turns it off and when i turn it on again th same problem occurs, please...


That means your operating system is missing important files, and is unable to start up. Contact Tomtom support and they can walk you through installing the operating system through TomTom HOME.

Please Rate, thanks!

Mar 24, 2008 | Tomtom XL 330 Car GPS Receiver

3 Answers

TomTom ONE has flashing "X" and picture of TomTom


I found this.

Question: Device shows a flashing cross when turned on.


Answer:


If your device only shows a cross after you turn it on, the TomTom application is not installed or cannot be found.



To solve this, follow the steps below.

Manually remove the TomTom application:
Reset your device.

Connect your device to your computer.

Turn on your device by pressing the power button for 5 seconds.

Do one of the following:
Windows: Click Start > My Computer and then double-click the Removable Disk for your TomTom device.
Macintosh: Double-click the desktop icon for your TomTom device.

Delete all files except the following:
Do not delete any of the folders!
Do not delete the files antitheftw.bmp, lowbatteryw.bmp and splashw.bmp (if present)!



Reinstall the TomTom application:
Start TomTom HOME

Select an option:
I previously updated my device on this computer
I never updated my device on this computer

Click Done and then click Device > Disconnect Device.
Your device should now start up again. If it hasn't started up after 10 seconds, press the On/off button.

Nov 09, 2007 | Tomtom ONE GPS Receiver

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