Question about Office Equipment & Supplies
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Posted on Jan 02, 2017
Are you using a factory new HP ink cartridge?
If you are using a refilled or third party cartridge that may well be your problem. Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges.
They do this to prevent problems from contaminated inks causing problems with print quality or damaging the physical printhead.
Also take a moment and make sure that all of the protective tape coverings have been removed from the cartridge.
Posted on Oct 22, 2009
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