Question about Kodak Easyshare C813 Digital Camera

3 Answers

Hello, I have a Kodak EasyShare C813 digital camera that is not recognized by my computer. The memory card is also not recognized by my printer. Now it gets confusing. If I take some pictures with the C813 then take the card out of it and put it in my M530, connect it to my printer with a USB cable I get all the pictures off of it. Every solution some very kind people have suggested assumes the C813 is recognized by my computer or printer but that's not the case. The C813 was working just fine when I put it away in favor of the M530. I've tried 2 different USB cables with no luck. I don't want a card reader. If my printer can't read the card I doubt the card reader will and besides I want it to work the way it was designed. I would greatly appreciate any help. Thanks, Mike Notarnicola

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  • Mike Notarnicola Mar 24, 2011

    Thanks Caroldon,

    I thought I was out of ideas. Actually I was but you gave me a couple things to try. I'll let you know how I made out tomorrow afternoon/night.

    mike

  • Mike Notarnicola Mar 24, 2011

    Good morning Caroldon,
    How do I find the camera driver? Do I have to delete Kodak EasyShare and reinstall it? The only place that the C813 shows up is in the Sync & Transfer manager and it won't let me do anything with it. It doesn't show up in the control panel scanners & cameras and I can't add it to it because it does not recognize it.. I find no drivers on Kodaks web site. Just firmware. I sent you a message right after your e-mail this morning. I hope you got it.
    mike

  • Mike Notarnicola Mar 25, 2011

    Hi, I'll give it a try and let you know. I think I have a problem replying to messages. I did not mean to give up on Caroldon. I replied to each email and even went back to clarify instructions he gave me. Would you let me know if you get this?
    Thanks,
    mike

  • Mike Notarnicola Mar 29, 2011

    Hi caroldon,
    I'm very sorry I did not get back to you sooner. I have a losey health condition that sometimes puts me out of action for weeks at a time. I want to accept your solution as trying the camera in my daughters computer verified that the problem was in the camera. It says I have not chosen to accept your solution. I don't know what I did but it was a mistake. Do you know of any way I can change it?
    mike

  • Mike Notarnicola Mar 29, 2011

    The solution was very helpful. It took the guess work out of my hands and confirmed the problem is the camera. I really appreciate it. Thanks. mike

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3 Answers

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  • Kodak Master
  • 17,129 Answers

Please un-install the driver software from your PC , then reinstall the driver or by connecting the camera to the PC to be detected as a new hardware and subsequently installed. If this is not the case then it is for sure that the cameras is not detected.
If so we need to confirm the status of the camera and so it is important to connect the camera to another PC which is perhaps an ideal PC with a good anti-virus. If this works then you need to get your PC checked for problems in the OS , have it reinstalled with the use a good anti virus.
If not the camera has errors in the processor / memory interface and needs a check up at the Kodak center. Confirm and estimate so as to help you decide.

Posted on Mar 24, 2011

  • Donald DCruz
    Donald DCruz Mar 24, 2011

    Hope this works out. Please inform me after you try this out.

  • Donald DCruz
    Donald DCruz Mar 29, 2011

    Thnaks , you can send a mail to the fixya team and they can revoke the payment to my account.
    Thanks

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  • Kodak Master
  • 12,061 Answers

Ok, try doing this procedure below, it often works.
Remove and reinstall all USB controllers
To remove and reinstall all USB controllers, follow these steps:
Click Start, click Run, type sysdm.cpl in the Open box, and then click OK.
Click the Hardware tab.
Click the Device Manager button.
Expand Universal Serial Bus controllers.
Right-click every device under the Universal Serial Bus controllers node, and then click
Uninstall to remove them one at a time.
Restart the computer, and then reinstall the USB controllers.
Plug in the removable USB storage device, and then test to make sure that the issue is resolved.

Remember you WILL have to install ALL other USB drivers again, although whenever you plug in the USB devices "they" will usually ask for the driver, and then it should search for the driver in the driver cache, and install it, if it doesn't, then please provide the disc or location where these files are.

Also try the device, camera, & USB cable, on another PC, this will then prove if it is the Camera OR the PC, once and for all, if you use it on another PC and it works OK, then you know that it is the PC. if NOT then it proves that the camera itself is at fault.

If this is so, the very best thing to do, is take the camera to a Kodak repair center and ask for a "Quote" for the repair, and go from there. There is NO DIY with these types of devices.

Posted on Mar 26, 2011

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  • Master
  • 10,865 Answers

Hello mike.... go to kodak.com/drivers and then download and run the updated driver for your camera. This should solve the problem. Joe

Thanks for choosing Fixya!

Posted on Mar 25, 2011

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Posted on Jan 02, 2017

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The following web page on Kodak.com describes this in more detail.
Click on the blue letter topics:

http://resources.kodak.com/support/shtml/en/manuals/urg00775/urg00775c5s0.shtml

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How to transfer pictures from internal memory to memory card (Kodak easy share C813)


E-mail your question to this address: http://www.kodak.com/global/en/service/contactKodak/email/consumerDigital_contact.jhtml?pq-path=13452

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