Question about Canon Video Cameras

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Today I became a dedicated, lifelong enemy of Canon. I bought an HD Professional XH-1As camcorder in July. The channel 2 audio went out right away. Ok, so those things happen with electronics. In September I sent the camera to Irvine, California to be repaired. It was eventually repaired and returned. Soon after I started using it again, channel 2 audio went out AGAIN! Ok, so be it. So I sent it back for repair. Then, firewire quit working. So the camera went back for its 3rd visit to the factory in 6 months. March 14, I received an email charging me $325 for repair, even though the camera was obviously under warranty. In fact, I bought an extended warranty so that I wouldn't have to be without the camera, in case of repair issues. Little did I know that for the first year, I still needed to send the camera off through the mail. So I called Irvine March 15 and was told that, no, indeed the camera would be repaired under warranty. 2 days later, March 17, I received an email saying I was being billed $999.51! How can you justify charging a customer who has been told the product would be repaired UNDER WARRANTY? I appealed to supervisors, who obviously had no power and were towing the party line. I finally got ahold of a customer service rep in Virginia who finally agreed to lower the bill to me to part only, no labor. I told him that I would agree in order to get my camera that was being held hostage returned to me. But I also told him he had just made me the most committed enemy of Canon in the history of the company. What a waste of time. I've wasted an entire week, due to Canon's poor quality, defective parts and poor customer relations, not to mention deceit, charging me for a warranty item. I have posted on dozens of Internet review sites today and video reviews. I will destroy Canon sales to the full extent of my capabilities with this compelling story in every possible way. You charged me a measley $600. I will take $600,000 in sales from you. I was a Canon supporter and you have turned me into an immensely dedicated opponent. This will continue for YEARS. Every time I think of this situation I will find another way to hurt you. I have told my 1,000 Facebook friends my tale. I will remind them of it, as I add as many Facebook friends as possible for the purpose of hurting Canon. You do not know this, but everyone I know will be shocked at my attitude, since they know me to be a professional, mild-mannered individual who never speaks an angry word. You, at Canon, have awaken a sleeping giant. Beware. Dr. Walden Hughes

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Thanks for sharing

Posted on Mar 24, 2011

Testimonial: "Thank you, Ragoney. So short sighted of Canon to create such a dedicated enemy. They should have repaired the camera at no charge. "

  • Allan Dale Dela Cruz
    Allan Dale Dela Cruz Mar 24, 2011

    yes, considering its in warranty and and you even bought extended warranty for it. what a shame canon, what a shame.



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Best HD Camcorder for Youtube MP4, FLV, etc.

Recently, increasing people want to get full information of best HD camcorder for Youtube as sharing and uploading our interesting and precious videos to Youtube becoming more and more popular. I collected a great deal of information about best HD camcorder to Youtube and compared several HD camcorders, and found that just as professional users mentioned, to be a professional HD camcorder for Youtube, that HD camcorder should own some special advantages, for example, easy to use, easy to carry, record video in High Definition, great sound quality, excellent display, very right price and so on.

After we get these standards, I’d like to share a list of best HD camcorder for Youtube.
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2. JVC GZ-HM200 Flash Media Camcorder: great video quality, good value, easy to use, recording format: flash media.
3. Sony MHS-CM1 Webbie HD Camcorder: it records both hd video for home movies for low cost, and with a little work it is usable as a webcam too, recording format: AVCHD.
4. Sony HDR-CX100 Camcorder: it helps you uploading from your memory card or hard drive to your web-site in a one click, High Definition recording format.
5. Canon FS100 DV Camcorder: recording format: DV,Flash Media
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7. Panasonic SDR-S26 Flash Memory Camcorder: lightweight, recording format: Flash Media.

As we know, most of HD camcorders record video as MOD, AVCHD MTS/M2TS files that are high definition videos and in a perfect quality. If you want to share HD camcorder videos on Youtube, Facebook with your friends, or enjoy these HD videos with Mac, PC, iPod, iPhone, iPad, PSP and other popular players. What’ the problem? Let’s check it. Take Youtube as a example, video formats accepted by Youtube are WMV, 3GP, AVI, MP4, MPEG, FLV, and MKV(H.264).

Furthermore, if you want to upload HD video to Youtube with a best quality, you can refer to settings in Youtube as follows:
* MPEG4 (DivX, Xvid, H.264) format
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So after you got full information about best HD camcorder for Youtube and best video formats for Youtube. What you do next is to convert MOD or AVCHD files to MP4, FLV, WMV, MOV,etc with a best HD Video Converter and upload HD camcorder video to Youtube to enjoy it with your friends. Click here to see more info of Doremisoft HD Video Converter for Mac.

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