Hello, you can download the program again at this site Acer Crystal eye webcam
Hope this helps.
Reinstall your acer crystall eye webcam
download installer here
http://download.cnet.com/Acer-Crystal-Eye-webcam/3000-2108_4-188685.html
after download double click the installer to install the acer crystal eye wecam software, follow the instruction untill finish
after install try use the webcam
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