Question about Whirlpool Refrigerators

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The water dispenser on my 'side by side' Whirlpool refrigerator will not shut off. Model: ED5LHAXMB10. We had shut the household water off while away on a trip, upon returning and turning water back on... we found that when dispensing water 'in the door' dispenser... it will not shut off and just keeps pouring out. We have hard water, so i don't know if a lime deposit build up is the problem or perphaps an electrical switch problem inside of the water dispesner in the door. i have replaced the water filter and problem persist. The fridge is approx. 6 years old, but dispenser gets very little use.

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  • Charlie305 Mar 24, 2011

    Thanks, still wondering though....
    It seems to work intermittently, sometimes staying on and sometimes not. It is dripping water for a period of time, even after I press the 'lock dispenser' button. I wondered if having the household water turned off and draining down the line a bit has some thing to do with the problem... along with hardwater issue...?



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This could be caused by a malfunctioning fill valve. Here is the one it calls for. Valve is in back, it is what water supply line connects to.

Posted on Mar 24, 2011

  • Charlie305 Mar 24, 2011

    Thanks for the solution. It seems to work intermittently now...dripping water slowly for awhile. I have it in 'locked dispenser' mode now.
    However, I still wonder about the fact that we had no problems until turning and draining household water while away at spring break. Hardwater issues, air in line...? versus electronic switch malfunction...?
    Is there any way for a layman to diagnosis without buy/replacing new valve mechanism on the back of fridge?
    We hardly ever use the ice maker... should I dare turn the ice maker on... or am I asking for more water overflow issues to add to my hardwood floors...!??

  • gabe_t
    gabe_t Mar 24, 2011

    You probably have some deposits in the valve. Your symptoms are normal for a valve going bad, the only thing to do is replace it.



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