Question about Sony Playstation 3 (PS3) Console
Unfortunately a similar issue happened to me as well, and I had to send my PS3 in for
repair (hardware issue; the disc drive broke). But maybe what I was told to do will work for you! Here's what I tried.
Easiest solution? Make sure your system is updated. Who knows, maybe it's a firmware thing. Go to XMB > Settings > System Update and run it.
For the next couple of things, you're going to want to backup everything on your PS3. The Backup Utility can be found in the System Settings Menu on the Settings Menu on the XMB menu (XMB > Settings > System Settings). More info on how to backup your information can be found on the Playstation website, found here.
With your data backed up, try the different options in Safe Mode. This link will show you how to access it. Try options 2, 3, 4 and 5, in that order, and see if it's reading discs in between each one. Anything after 2 will delete your data; thus the need to make a backup.
If that doesn't work, either try the online Knowledge Center (but it'll probably tell you do try things I've already outlined here) or send in your PS3 for repair (if it's under warranty, it's free!)
Hope you're able to fix it! Sending it in takes forever; you won't get your PS3 back for a month or two.
Posted on Mar 24, 2011
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Posted on Jan 02, 2017
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