Question about GE Profile 26.6 cu. ft. Side-by-Side Refrigerator with Dispenser TFX27PRBWW

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Minimal flow of water and ice from dispensers and water leaking onto floor under the frig.

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Hi merlaine273,

If you're experiencing water leaks outside the refrigerator, it is often caused by the drain pan. There are some ways on how to correct this issue, either you clean the pan and reposition the tray. In addition, here are some tips that you can apply to solve this problem. Please follow the steps below.

Before conducting any repair, please remember your safety. Unplug the machine or shut off the power at the breaker panel to avoid any electric shock.

1. Remove the drain pan and clean it with a warm soapy water or water and baking soda.
--> the drain pan is located at the bottom of the refrigerator behind the front grill.
--> Please remove the grill which snaps into place. Hold the drain pan while pulling slightly upward and forward.

2. If you noticed that the pan is too closed to the compressor please reposition the tray.

3. You may also try to check water invelt valve. It is located behind the refrigerator. Look for a water supply line coming into the valve and turn it off at the source. Now disconnect the supply line. It has screws so you need to remove them.

4. The water inlet valve is connected by two wires. Before disconnecting the wires please label the wire placement on the water inlet valve.

5. The wires are connected to the terminal with slip on connectors. Firmly pull the connectors off of the terminals ( don't pull on the wire ). You can use a pair of needle-nose pliers to remove the connectors. Please check if the connectors and terminals has corrosion. If corroded they should be replaced.

Hope it helps.

Thank you for using FixYa.

Posted on May 11, 2011

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