Question about HP Officejet 5610 All-In-One InkJet Printer

3 Answers

The scanner dont work in my HP officejet 5610 all in one

When I press the button SCAN I have a message "without opption of scan."
And in My computer I tray to open the "officejet 5600 series" "image scanner" and I have a message "the scanning software could not be found or your scanner is not connected".
what should I do?

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  • 5 more comments 
  • Anonymous Nov 03, 2008

    My all in one is asking me to look at my manual when I press scan.

  • Anonymous Dec 18, 2008

    When

  • Anonymous Dec 18, 2008

    When I press the Scan button on the 5610 All-In-One I get computer not connected message. I can print from the computer and when I press the Copy button it does copy from the scanner bed.

  • Anonymous Mar 18, 2009

    I HAVE THE SAME PROBLEM MY PRINTER IS WORKING BUT THE SCANNER IS NOT WORKING

  • Anonymous Mar 22, 2009

    when i want to scan it says no scan option set

  • Anonymous Apr 16, 2009

    it says i cant scan cause i have no connection

  • hamza_malik1 May 14, 2009

    when i open scanner answer coming scanner is not installed or not connacted

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This is a known issue with HP printers. Do not worry, if you get this message that the scanning software could not be found the please go to the link
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=441125&lc=en&cc=us&dlc=en&submit.y=0&submit.x=0&lang=en&cc=us

Select the Operating System.
From the list select. ... HP Full Feature Software and Drivers

Then scroll down to the 3rd option......
Click on Download only >> Save the file to the desktop.
Start installation and make sure that the Printer is not connected using the USB cable to the computer.

While installing, you will get the option to connect the printer. Do not connect the printer.
Select the option "I will connect it later". Go next the installation will be complete.

After the installation is complete...leave the CD inside the computer.

Connect the computer and the printer.
It will show you the configuration window.
Wait until you see the "Start using the device" option.
Click on "Start using the device".
You should see the solution center window now.

If it is succesfull. Try scanning using the Solution center.
If it is succesfull, you can now scan using the printer as well.

Try it and let me know if it works and please let me know your issue in detail.

Posted on Aug 05, 2008

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  • 28 Answers

Fiend your solution direct from hp. Here is your solution...
The scanner dont work in my HP officejet 5610 all  - 237c944.jpg

http://www.hp.com/printer/prob676ijt65/solution
27

Posted on Apr 05, 2009

It worked. thanx

Posted on Aug 05, 2008

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