Question about HP Officejet 5610 All-In-One InkJet Printer
When I press the button SCAN I have a message "without opption of scan."
And in My computer I tray to open the "officejet 5600 series" "image scanner" and I have a message "the scanning software could not be found or your scanner is not connected".
what should I do?
This is a known issue with HP printers. Do not worry, if you get this message that the scanning software could not be found the please go to the link
Select the Operating System.
From the list select. ... HP Full Feature Software and Drivers
Then scroll down to the 3rd option......
Click on Download only >> Save the file to the desktop.
Start installation and make sure that the Printer is not connected using the USB cable to the computer.
While installing, you will get the option to connect the printer. Do not connect the printer.
Select the option "I will connect it later". Go next the installation will be complete.
After the installation is complete...leave the CD inside the computer.
Connect the computer and the printer.
It will show you the configuration window.
Wait until you see the "Start using the device" option.
Click on "Start using the device".
You should see the solution center window now.
If it is succesfull. Try scanning using the Solution center.
If it is succesfull, you can now scan using the printer as well.
Try it and let me know if it works and please let me know your issue in detail.
Posted on Aug 05, 2008
It worked. thanx
Posted on Aug 05, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Dec 25, 2014 | Office Equipment & Supplies
Jul 17, 2014 | Office Equipment & Supplies
Feb 01, 2014 | Office Equipment & Supplies
Jul 28, 2013 | Office Equipment & Supplies
Jun 21, 2012 | Office Equipment & Supplies
Mar 14, 2011 | Office Equipment & Supplies
Nov 12, 2010 | Office Equipment & Supplies
Feb 24, 2008 | Office Equipment & Supplies
Dec 20, 2007 | Office Equipment & Supplies
3,797 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: