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There is no paper jam. The printer is virtually brand new. I've turned it on and off. Any other ideas?

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You say virtually new, has it ever worked? If it is dead out of the box then take it back and get it replaced. If you had a jam and removed it, it is possible that there is still a piece of paper stuck in the printer, or you have broken of a sensor flag. As you have posted no model or make of printer I cannot guide you any further.

Posted on Mar 24, 2011

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