Question about LG Washing Machines

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LGWmu2233HU is being repaired and the technician has "chipped' it moving the dryer off the top of the washer... it is an unusual color (teal-green) that I got at Home Depot... can you get applaince paint in that color? Can the top front panel be replaced? Technician is returning Sat and i will discuss w/him; just exploring my options with LG right now

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Bahama Blue front control panel AGL31533006 is over $100. Touch up paint should be available from LG, but servicer may have to call parts department directly for a part number. (I did to get some red)
Note: It is the consumer's responsiblity to provide someone to assist with removal of a stacked dryer if the washer needs service, or to pay servicer for a second trip and a second servicer if consumer is unable to provide an assistant to help remove the stacked dryer and replace it. Servicer should not have even attempted to remove stacked dryer by themselves, as personal injury and / or product damage could result.

I suggest you have the service provider order the correct touch up paint which you purchase from them. In the future, please make sure you always inform a service company if there is a dryer stacked on the washer ahead of the appointed service date, and if you are able to provide an assistant to help remove and replace said dryer, or if you need to have the service company bring along additional help. (at additional cost, of course)

Posted on Mar 24, 2011

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