Question about HP PSC 1401 All-In-One Printer

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My documents go in queue and never print till I restart my computer. The printer is not paused. Help!

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Hi,
Welcome to FixYa.
Restarting your computer is not enough for you to be able to print documents.
Here are some steps:
1. Turn off your printer.
2. Unplugged the USB cable to your computer.
3. Restart your computer.
4. Plug the USB Cable to your Computer.
5. Turn "ON" your Printer
Hope this information can help.
Thank you for using FixYa.

Posted on Mar 24, 2011

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2 Answers

My printer is saying paused and will not print


Hi
If you open Devices and Printers, right click on the menu that comes up and click on "See what's printing", a dialogue box should come up with a list of documents to be printed. In the second column is the status of each document. The first one in the queue will probably say "paused". Highlight this, click on the document menu and remove the tick against "pause" and the printing should restart.
Hope this is helpful, if so would you please register that with Fixya
Cheers

Jan 04, 2015 | HP PSC 2355 All-In-One InkJet Printer

1 Answer

Printer keeps printing page after page of meaningless symbols.


Did you have document in queue?If you have delete all documents in queue and restart the computer.Then restart printer.Wait to document in queue deleting.If you haven't documents in queue reinstall the drivers.First delete old, reset computer and install new.

Nov 04, 2009 | HP DeskJet 940c InkJet Printer

1 Answer

Printer stopped working


Turn printer on and off if that doesnt work then ust restart, sometimes things get stuck in the queue.

Apr 24, 2009 | Lexmark X1150 All-In-One InkJet Printer

1 Answer

Printer Won't Print


Step one: Restart the computer
Click Start and click Shut Down.
Click Restart or select Restart from the menu. Click OK.
After the computer restarts, double-click the Printer icon in the system tray located at the bottom, right of the computer. The print queue opens. If no documents appear in the print queue, the issue is resolved.
If the issue continues, proceed to the next step.
Step two: Check the product cable, Disconnect the USB cable from the product and from the computer.
Wait 5 to 6 seconds. Reconnect the USB cable to the product and computer.
(NOTE: The product must be connected directly to the computer using a USB cable or a powered USB hub. If the product is connected to the computer through a non-powered USB hub, or if the type of hub is unknown, connect the product directly to the computer) after the product is connected to the computer, the product should start printing the jobs in the print queue. If the issue continues, proceed to the next step.
Step three: Determine whether the product is paused or offline, Click Start and click Printers and Faxes. The Printers and Faxes window appears. In the Printers and Faxes window, right-click the product icon and click Open. The Printers folder opens. On the menu bar, click Printer. Make sure that the Pause Printing and Use Printer Offline options are not selected. If a check mark appears next to either option, click to remove it. If the menu includes Use Printer Online, click that option.
If neither Pause Printing nor Use Printer Offline is selected, press Esc to leave the menu without making changes.
If the issue continues, proceed to the next step.
Step four: Stop the print queue, Double-click Macintosh HD, Double-click the Application/Utilities folder.
Open the Print Setup Utility folder; Double-click the appropriate product in the product list to open the print queue.
Click Start Jobs. (NOTE: If the queue was accidentally stopped, the print job will resume automatically. If the issue continues, proceed to the next step)
Step five: Delete the print jobs, Double-click Macintosh HD, Double-click the Application/Utilities folder.
Open the Print Setup Utility folder, Click a print job and click the Delete icon. Repeat the steps for all the jobs in the print queue, Click Start Jobs, Double-click the appropriate product in the product list to open the print queue.
When the print queue is empty, click Start Jobs. Try the print job again. If the issue continues, proceed to the next step.
Step six: Remove and re-add the product to the printer list, Double-click Macintosh HD, Double-click the Application/Utilities folder, Open the Print Setup Utility folder, Select the appropriate product.
Click the red X to delete the product from the computer, Disconnect the USB or Ethernet cable from the product.
Close all open windows and restart the computer, after the computer is restarted, double-click Macintosh HD.
Double-click the Application/Utilities folder, Open the Print Setup Utility folder, and Reconnect the USB or Ethernet cable to the product. If the product is not automatically added, click Add. Select the product to add and click the Add button. After a few seconds, the product appears in the printer list. Try the print job again.

Jul 18, 2008 | HP DeskJet 5150 InkJet Printer

1 Answer

HP Deskjet F380 All-in-one Won't print


Solution:-
Step one: - Restart the computer
Click Start and click Shut Down.
Click Restart or select Restart from the menu.
Click OK.
After the computer restarts, double-click the Printer icon in the system tray located at the bottom, right of the computer. The print queue opens. If no documents appear in the print queue, the issue is resolved.
If the issue continues, proceed to the next step.
Step two: - Check the product cable
Disconnect the USB cable from the product and from the computer.
Wait 5 to 6 seconds.
Reconnect the USB cable to the product and computer.
After the product is connected to the computer, the product should start printing the jobs in the print queue.
If the issue continues, proceed to the next step.
Step three: - Determine whether the product is paused or offline
Click Start and click Printers and Faxes. The Printers and Faxes window appears.
In the Printers and Faxes window, right-click the product icon and click Open . The Printers folder opens.
On the menu bar, click Printer.
Make sure that the Pause Printing and Use Printer Offline options are not selected. If a check mark appears next to either option, click to remove it.
If the menu includes Use Printer Online , click that option.
If neither Pause Printing nor Use Printer Offline is selected, press Esc to leave the menu without making changes.
If the issue continues, proceed to the next step.
Step four: - Stop the print queue
Double-click Macintosh HD.
Double-click the Application/Utilities folder.
Open the Print Setup Utility folder.
Double-click the appropriate product in the product list to open the print queue.
Click Start Jobs.
Step five: - Delete the print jobs
Double-click Macintosh HD.
Double-click the Application/Utilities folder.
Open the Print Setup Utility folder.
Click a print job and click the Delete icon. Repeat the steps for all the jobs in the print queue.
Click Start Jobs.
Double-click the appropriate product in the product list to open the print queue.
When the print queue is empty, click Start Jobs.
Try the print job again.
If the issue continues, proceed to the next step.
Step six: - Remove and re-add the product to the printer list
Double-click Macintosh HD.
Double-click the Application/Utilities folder.
Open the Print Setup Utility folder.
Select the appropriate product.
Click the red X to delete the product from the computer.
Disconnect the USB or Ethernet cable from the product.
Close all open windows and restart the computer.
After the computer is restarted, double-click Macintosh HD .
Double-click the Application/Utilities folder.
Open the Print Setup Utility folder.
Reconnect the USB or Ethernet cable to the product.
If the product is not automatically added, click Add.
Select the product to add and click the Add button. After a few seconds, the product appears in the printer list. Try the print job again.

Jul 15, 2008 | HP DeskJet F380 All-In-One Printer

1 Answer

HP Deskjet F380 - NOT PRINTING - only scanning


Solution:-
Step one: - Restart the computer
Click Start and click Shut Down.
Click Restart or select Restart from the menu.
Click OK.
After the computer restarts, double-click the Printer icon in the system tray located at the bottom, right of the computer. The print queue opens. If no documents appear in the print queue, the issue is resolved.
If the issue continues, proceed to the next step.
Step two: - Check the product cable
Disconnect the USB cable from the product and from the computer.
Wait 5 to 6 seconds.
Reconnect the USB cable to the product and computer.
After the product is connected to the computer, the product should start printing the jobs in the print queue.
If the issue continues, proceed to the next step.
Step three: - Determine whether the product is paused or offline
Click Start and click Printers and Faxes. The Printers and Faxes window appears.
In the Printers and Faxes window, right-click the product icon and click Open . The Printers folder opens.
On the menu bar, click Printer.
Make sure that the Pause Printing and Use Printer Offline options are not selected. If a check mark appears next to either option, click to remove it.
If the menu includes Use Printer Online , click that option.
If neither Pause Printing nor Use Printer Offline is selected, press Esc to leave the menu without making changes.
If the issue continues, proceed to the next step.
Step four: - Stop the print queue
Double-click Macintosh HD.
Double-click the Application/Utilities folder.
Open the Print Setup Utility folder.
Double-click the appropriate product in the product list to open the print queue.
Click Start Jobs.
Step five: - Delete the print jobs
Double-click Macintosh HD.
Double-click the Application/Utilities folder.
Open the Print Setup Utility folder.
Click a print job and click the Delete icon. Repeat the steps for all the jobs in the print queue.
Click Start Jobs.
Double-click the appropriate product in the product list to open the print queue.
When the print queue is empty, click Start Jobs.
Try the print job again.
If the issue continues, proceed to the next step.
Step six: - Remove and re-add the product to the printer list
Double-click Macintosh HD.
Double-click the Application/Utilities folder.
Open the Print Setup Utility folder.
Select the appropriate product.
Click the red X to delete the product from the computer.
Disconnect the USB or Ethernet cable from the product.
Close all open windows and restart the computer.
After the computer is restarted, double-click Macintosh HD .
Double-click the Application/Utilities folder.
Open the Print Setup Utility folder.
Reconnect the USB or Ethernet cable to the product.
If the product is not automatically added, click Add.
Select the product to add and click the Add button. After a few seconds, the product appears in the printer list. Try the print job again.

Jul 12, 2008 | HP DeskJet F380 All-In-One Printer

1 Answer

HP Deskjet F380


Solution:-
Step one: - Restart the computer
Click Start and click Shut Down.
Click Restart or select Restart from the menu.
Click OK.
After the computer restarts, double-click the Printer icon in the system tray located at the bottom, right of the computer. The print queue opens. If no documents appear in the print queue, the issue is resolved.
If the issue continues, proceed to the next step.
Step two: - Check the product cable
Disconnect the USB cable from the product and from the computer.
Wait 5 to 6 seconds.
Reconnect the USB cable to the product and computer.
After the product is connected to the computer, the product should start printing the jobs in the print queue.
If the issue continues, proceed to the next step.
Step three: - Determine whether the product is paused or offline
Click Start and click Printers and Faxes. The Printers and Faxes window appears.
In the Printers and Faxes window, right-click the product icon and click Open . The Printers folder opens.
On the menu bar, click Printer.
Make sure that the Pause Printing and Use Printer Offline options are not selected. If a check mark appears next to either option, click to remove it.
If the menu includes Use Printer Online , click that option.
If neither Pause Printing nor Use Printer Offline is selected, press Esc to leave the menu without making changes.
If the issue continues, proceed to the next step.
Step four: - Stop the print queue
Double-click Macintosh HD.
Double-click the Application/Utilities folder.
Open the Print Setup Utility folder.
Double-click the appropriate product in the product list to open the print queue.
Click Start Jobs.
Step five: - Delete the print jobs
Double-click Macintosh HD.
Double-click the Application/Utilities folder.
Open the Print Setup Utility folder.
Click a print job and click the Delete icon. Repeat the steps for all the jobs in the print queue.
Click Start Jobs.
Double-click the appropriate product in the product list to open the print queue.
When the print queue is empty, click Start Jobs.
Try the print job again.
If the issue continues, proceed to the next step.
Step six: - Remove and re-add the product to the printer list
Double-click Macintosh HD.
Double-click the Application/Utilities folder.
Open the Print Setup Utility folder.
Select the appropriate product.
Click the red X to delete the product from the computer.
Disconnect the USB or Ethernet cable from the product.
Close all open windows and restart the computer.
After the computer is restarted, double-click Macintosh HD .
Double-click the Application/Utilities folder.
Open the Print Setup Utility folder.
Reconnect the USB or Ethernet cable to the product.
If the product is not automatically added, click Add.
Select the product to add and click the Add button. After a few seconds, the product appears in the printer list. Try the print job again.

Jul 12, 2008 | HP DeskJet F380 All-In-One Printer

1 Answer

I cannot print but i can scan


Solution:-
Step one: - Restart the computer
Click Start and click Shut Down.
Click Restart or select Restart from the menu.
Click OK.
After the computer restarts, double-click the Printer icon in the system tray located at the bottom, right of the computer. The print queue opens. If no documents appear in the print queue, the issue is resolved.
If the issue continues, proceed to the next step.
Step two: - Check the product cable
Disconnect the USB cable from the product and from the computer.
Wait 5 to 6 seconds.
Reconnect the USB cable to the product and computer.
After the product is connected to the computer, the product should start printing the jobs in the print queue.
If the issue continues, proceed to the next step.
Step three: - Determine whether the product is paused or offline
Click Start and click Printers and Faxes. The Printers and Faxes window appears.
In the Printers and Faxes window, right-click the product icon and click Open . The Printers folder opens.
On the menu bar, click Printer.
Make sure that the Pause Printing and Use Printer Offline options are not selected. If a check mark appears next to either option, click to remove it.
If the menu includes Use Printer Online , click that option.
If neither Pause Printing nor Use Printer Offline is selected, press Esc to leave the menu without making changes.
If the issue continues, proceed to the next step.
Step four: - Stop the print queue
Double-click Macintosh HD.
Double-click the Application/Utilities folder.
Open the Print Setup Utility folder.
Double-click the appropriate product in the product list to open the print queue.
Click Start Jobs.
Step five: - Delete the print jobs
Double-click Macintosh HD.
Double-click the Application/Utilities folder.
Open the Print Setup Utility folder.
Click a print job and click the Delete icon. Repeat the steps for all the jobs in the print queue.
Click Start Jobs.
Double-click the appropriate product in the product list to open the print queue.
When the print queue is empty, click Start Jobs.
Try the print job again.
If the issue continues, proceed to the next step.
Step six: - Remove and re-add the product to the printer list
Double-click Macintosh HD.
Double-click the Application/Utilities folder.
Open the Print Setup Utility folder.
Select the appropriate product.
Click the red X to delete the product from the computer.
Disconnect the USB or Ethernet cable from the product.
Close all open windows and restart the computer.
After the computer is restarted, double-click Macintosh HD .
Double-click the Application/Utilities folder.
Open the Print Setup Utility folder.
Reconnect the USB or Ethernet cable to the product.
If the product is not automatically added, click Add.
Select the product to add and click the Add button. After a few seconds, the product appears in the printer list. Try the print job again.

Jul 09, 2008 | HP DeskJet F380 All-In-One Printer

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