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Hi, need your assistance please....my Synaptics Pointing Device Driver is not working...I am not that great on hot keys. I have got into the Control Panel and it says that it is unable to connect to the SPDD. Do I need to down load the SPDD again? Thank you..Marg

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Hi Marg, it sounds like you may have the wrong driver for your model computer. The first thing you should try is to download the latest version of the driver from your computer manufacturers web site. If you press F12 at the begining of the boot up sequence it will give you and alternate boot menu where you can start windows in safe mode. Make sure to choose safe mode with networking so you can go online. You should be able to use the touch pad at this point since windows will load only basic drivers. Once you find the driver on the manufacturers web site, download it and install it while you're in safe mode, and then restart the computer as usual. Hope this helps.

Posted on Mar 23, 2011

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If theres an issue with your driver then you should uninstall it. Then go to the pc manufacturers website and download the driver and reinstall it.

Posted on Mar 23, 2011

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Download the newest Synaptics Touchpad Driver that your device supports.
Unistall the driver through your device manager.
Tell Windows not to search through Windows Update for the driver.
Install the one you just downloaded.

Posted on Mar 23, 2011

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1 Answer

Error: Unable to connect to the synaptics pointing device driver


What you need to do is go to device manager by clicking on start and control panel and find the device manager. You can also type devmgmr.msc and hit enter. Then you can see the pointer devices. You can then delete them and the right one will come back when you restart the computer you can then go back to the device manager and disable it there.

Sep 17, 2014 | Dell Inspiron 15-5547 Notebook...

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Hi, i hav a probook 4510s laptop & i cant get the mouse pad to work... when the lappy is starting up, in the left hand top corner is says - no mouse detected. please help!


If this is a recent occurance, shut down, unplug, remove battery, plug in, push the on/off button and do a System Restore to a date before this problem. Perhaps the TouchPad driver is in error. You can try a external USB mouse to troubleshoot the problem in Device Manager to verify the driver or device isn't in error. I think HP TouchPad software is Synaptics Pointing Device, check your your Tray Notification Area for the icon, right click, select Pointing Device Properties. Or Control Panel, select Mouse.

Nov 29, 2013 | HP ProBook 4510s FM849UT Notebook

1 Answer

Touchpad not working


There's a tiny orange light near the upper left corner of the touchpad to the left of the touchpad. If that is lit, you may only have to tap the upper left hand corner of the touchpad a couple of times to get it to go out. and start the touchpad working.

Barring that, see if the synaptics driver is installed. Go to "Control Panel," change the "view" in the upper right hand corner to "large icons," and see if "Synaptics Touchpad V8.1" is listed.

If not, go to "Control Panel," locate device manager and click (with a usb mouse) "mice and other pointing devices," click "Synaptics PS/2 Port Touchpad," and check to see if it says, "device is working properly." If not or if it still doesn't work, click the driver tab, and click "update driver."

Dec 08, 2012 | HP elitebook 8760w

1 Answer

How to fix synaptics touchpad when not responding


Check the driver in device manager to make sure its working properly.
Control panel>hardware and sound>device manager. Look for: mice and pointing devices and click drop down menu. Check the synaptics driver is working by right clicking on it and select properties. From here you can also try updating the driver by clicking the drivers tab and cllicking update driver.

Mar 13, 2012 | Computers & Internet

1 Answer

Ha a Toshiba Satellite a100 I can not turn off the touch pad (as I only want to use the mouse). Both touch pad and mouse are working. the laptop had to be reformatted recently and its since then All...


If your computer have a, Synaptics Touchpad you can try these steps:

1. Access the properties of the Synaptics Pointing Device by right-clicking on the system tray icon at the bottom right-hand corner of the screen. If you do not see the icon, open your Control Panel and select the "Performance and Maintenance" option. Click "System", then "Hardware", then "Device Manager" to view the devices on your computer. Open the "Mice and Other Pointing Devices" selection.

2. Click on the "Device Settings" tab of the "Mouse Properties" window. The "Device Settings" tab is at the top of the window and located farthest to the right

3. Highlight the Synaptics Touchpad from the list of available pointing devices. Click the "Disable" button underneath the list. Click "OK" on the pop-up menu to confirm your selection. Click "OK" on the Mouse Properties window to close the window. Your Synaptics Touchpad will now be disabled.

Make sure to connect a USB mouse to your laptop before disabling the touchpad so that you will still have control of your pointer.

Hope this help. Goodluck!

Mar 23, 2011 | Toshiba Satellite A40-S161 Notebook

1 Answer

I have a VGN-CS118E and it's media touch buttons don't work, only the AV button works


Hi,

The touch sensor buttons that control the AV Mode, volume, play, fast forward, etc. may stop working if the Synaptics Pointing Driver is uninstalled or if the file is corrupted. Follow this procedure to reinstall the Synaptics Pointing Driver.

Downloading and installing the Synaptics driver update available through the below link on this page will also resolve this issue.

http://esupport.sony.com/US/perl/swu-download.pl?mdl=VGNCS118E&upd_id=3783&os_id=28

After installing, reset the BIOS to its default values.
Click the Start button, and then click on Computer .
In the Computer window, under Hard Disk Drives , double-click on (C:) .
Double-click the Windows folder.
Double-click the DRIVERS folder.
Double-click the .EXE folder.
Double-click the Pointing Driver (Synaptics) folder
Double-click on the setup or setup.exe icon.
Follow the Synaptics Pointing Driver Installation wizard instructions to install the driver.

When the installation setup is complete, a You must restart your computer to apply these changes window will appear. Choose the Restart Now button for proper installation .


Thanks!!!!

Dec 27, 2010 | Sony VAIO VGN-CS118E/P NoteBook

2 Answers

Touchpad does not function


Hi,
It sounds to me like the touchpad drivers are corrupt and need reinstalling.
Go here to Toshiba support, download and install the touchpad drivers and utility and see if that helps.>>>>>>




http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/modelContent.jsp?ct=DL&os=&category=&moid=1845344&rpn=PSL48U&modelFilter=L45-S7419&selCategory=3&selFamily=1073768663





Good luck and please post back if you need anymore help or advice.


Regards.



Aug 17, 2009 | Toshiba Satellite L45-S7419 Notebook

2 Answers

Unable to connect to the synaptics pointing device driver


Go to Start -> Control Panel -> System -> Hardware tab -> Click "Device Manager" -> Find the item called Mice and pointing devices and click the + sign.

If synaptics is listed right click and select Uninstall.

After that completes go to the top of the Device Manager and select Action -> Scan for hardware changes...it should find the device and attempt to reinstall it and the driver.


Thanks for using FixYa - If you

Apr 29, 2009 | Logitech Marble Mouse Trackball

2 Answers

Inoperative touchpad scroll zone


rwertheim,
I have a MX8711.
I assume you are running Vista.

After you have updated your virus protector program and run a complete scan. You "could" be fixing it and if it is a virus problem, it is immediately reinfecting the driver. If it still doesn't work, I recommend you:

1. Rollback the driver of your touchpad. If it was working, this might do the trick. You can do this at Control Panel > Mouse > Hardware (tab) > Properties (button) > Driver (tab). If it has been updated and that caused the problem, you probably can "Roll Back" to the previous driver and that option will be highlighted.

2. If not, then your driver is probably corrupted. Go to Gateway Support and download the touchpad application file for your computer and SAVE IT TO YOU DESKTOP AND DO NOT RUN IT. Replacing only the driver usually doesn't work in these cases but try that first. Go to Control Panel > System > Device Manager > click on the (+) sign by mice and dbl click on the Symantics PS/2 Port Touchpad (or what ever yours is) > Driver (tab) > Uninstall. When you restart, it should reload the driver from the application that is still installed.

3. If that dosn't work, I recommend uninstall the application from Control Panel > Programs & Features. Restart your computer and install the application you saved on your desktop.

I hope this helps.

Have a blessed day.

Tracker Tom

Apr 09, 2008 | Gateway MX8711 Notebook

1 Answer

Mouse problem.


Does your onboard mouse still work? This will help point me in the correct direction for your fix.....accordianman

Nov 18, 2007 | Labtec Optical PS2 911544-0914 Mouse

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