Question about LG Shine KE970 Cellular Phone

2 Answers

Can not connect using LG Mobile Sync

Hi, i tried all the solutions on connecting the phone with PC, but it didn't work. My PC can recognize it as external drive - so there is nothing wrong with USB connection and i can do the 'darag and drop' of MP# or picture using Explorer. But when i open LGSync application, it said CAN NOT CONNECT TO MOBILE PHONE, CHECK CONNECTION and all the menu is grey. I also want to know how can we install new application such as game? Thanks in advance, Jibenk Can not connect using LG Mobile Sync

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  • Anonymous Aug 07, 2008

    m,j

  • fibarran Aug 28, 2008

    I have exactly the same problem. I asked LG for a solution, they answered a little later with a message that promised a solution soon later, but they never again did anything. I´d like to know if someone has successfully used this sync program, but meanwhile I think this program is a fraud.

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2 Answers

Get someone who knows what they are doing to help you

Posted on Aug 14, 2008

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Try changing 'Settings - Connectivity - USB connection' from 'Mass storage' to 'Data service'. I think that'll work (you'll have to change the setting back again if/when you want to copy files again. :-)

Posted on Aug 05, 2008

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Posted on Jan 02, 2017

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I have the same problem like everyone else in this forum! here is the solution:

1. The USB modem driver came with the CD may or will not work, so get the latest drivers for it.

2. Before install the new drivers, change your phone setting under " setting -> USB connection -> from MASS STORAGE to DATA LINK.

3. Plug the usb cable to the phone and to your PC, it should do anything or give any message if it does just cancel it for now.

4. Install the new USB driver you just download, while install it will said something like " does not work with XP " just click OK don't panic.

5. After it finished installed you will see by the clock that it find the USB LG blah blah...and ding ding sound if you have sound on.

6. Now go back to LG Sync software and click on Connect & choose LG modem com port whatever it there.

7. You're done !!!

Here the link where to get the new USB driver:

http://it.lgmobile.com/web/web.product.manualSoftwareRF.laf

Yeah the link is all Italian ...don't panic, I couldn't read it either LOL...just click on the picture where you see the phone and the PC with wrap around with arrow, then follow instruction will be in English.

Good Luck!
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