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My Western Digital WD5000H1CS 500 GB External Hard Drive is not opening up. It shows up as a drive letter without the blue WD icon. I cannot open it or access my files. What can I do to fix this.

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6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

pk86bhat
  • 75 Answers

SOURCE: Western Digital WD 1200VE; 120 GB external hard drive unable to boot

good eve prapad dont worry for your data ,first if you have a boot cd ,owerrite the OS ,then select repair option,it is occures due to 90% OS currupt ,
regards prasanna

Posted on Mar 05, 2008

marcopenat
  • 1 Answer

SOURCE: My Computer does not show: Western Digital My Book Essential Edition 500 GB external USB hard drive

Well i got a simple 320 gb external hard drive, and since the first month i had problems, i solve the recovery issue by opening the hard drive, and find it out, the inside was broken, and it got unplugged. so plugged it back and got my info. if your data its more important than 200dlls or less break the thing open, because if you claim the warranty they are not responsible for your information.

Posted on Dec 13, 2008

  • 244 Answers

SOURCE: WD 500 GB Passport Formatting error

you may have a FAT32/NTFS format problem between your wd500 and your pc. or differently formatted partitions. right click on their device letters on 'my computer' and look at 'properties'. should tell you how they're formatted and # of partitions, etc.
just a guess!
good luck!

Posted on Sep 29, 2009

  • 1 Answer

SOURCE: My folder's turned into 1 KB Shortcuts on my 500 GB WD Hard Drive

I believe this is a trojan. I have the same problem. I found by going into Properties-shortcut tab- you have to rename the shortcut to the correct shortcut. You should notice some wierd file name like "keuiku.scr." Simply rename it to the original name and it works for me.

Posted on Aug 01, 2010

M D NAVEEN
  • 72 Answers

SOURCE: I set a password into

u must install the os into the d drive and u can acess ur files safely and u will be getting the d drive files in c drive saved with name windows.old

Posted on Sep 16, 2010

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My external hard drive (wd) not showing the datas, but its occupied space.. how to get my datas from this...?


may be its hidden.
Select show all hidden folders in ur computer

still not showing then the virus have affected it u cant get back data

Jan 31, 2013 | Western Digital Elements powered by WD 320...

1 Answer

Unit downloaded fine ad the did the back up of the drive fine.started the updates and the firmware stopped and then the drive locked up how to access the drive again after reboot nothing shows G: F:


  1. To restore the Western Digital icon to the drive letter for the external drive in "My Computer".
  2. Please go to the Western Digital Download Library and download the WD Logo Icon which has a file name of External Icon.zip when you download it.
  3. Save the file to your desktop and use a file compression software like Winzip to extract the files inside the .zip file to your desktop. When it's unzipped, it will create a folder named "ExternalIcon" on your desktop.
  4. Double-click on the ExternalIcon folder. It will open a Windows Explorer showing a folder named, Autorun, and a file named, Autorun.inf.Double-click on My Computer and it will open.
  5. Double-click on the driver letter that represents the Western Digital drive you want the icon on and it will open.
  6. Highlight the Autorun folder and the Autorun.inf file. Right-click on them, and left-click on Cut when the Menu appears.
  7. Right-click in the open space of the drive that you opened in the new Explorer window, and then left-click on Paste.
  8. Close both Explorer windows, safely remove the external hard drive by using the Safely Remove icon in the system tray, shut down the computer, and unplug the external drive from the computer.
  9. After you reboot into Windows, reconnect the external drive to the computer again, and the Western Digital Icon should now be displayed with the drive letter in My Computer.

If these steps do not correct the problem, you will need to re-format your External Hard Drive ***WARNING*** FORMATTING A HARD DRIVE WILL ERASE, YOU WILL LOSE, ALL DATA

Mar 18, 2011 | Western Digital My Book Essential 500GB...

1 Answer

The WD my passport is not recognized by the computer .. It was wroking fine couple of weeks ago and am pretty sure it didn't fall or something.. its not recognized and not showing on my computer .. please...


Assign a drive letter for the External drive.

  • Right Click on My Computer
  • Scroll to Manage
  • Select Disk Management
  • Locate the External drive in the lower bottom Right corner, Right Click, Select Assign Drive Letter. Ok/Close

Open up My Computer, and you should see your External drive with your new drive letter assigned to it.

Dec 31, 2010 | Western Digital My Passport Essential...

1 Answer

My WD External Hard Drive Went From F To g aND i cANT aCCESS mY mUSIC i hAD bACKED uP, tHERE aRE sTILL fOLDERS oF tHE aRTISTS bUT nO fILES iNSIDE


Open "My Computer".
If you have some other USB device (camera?) connected as the 'F:' drive, then the WD drive, when connected, will become the next-available letter, namely 'G:'.

Run a 'Check-Disk' against the WD drive, to check the integrity of the file-system.

Apr 03, 2010 | Western Digital My Book Essential Edition...

2 Answers

My computer recoginzes that the drive is connected because the WD icon shows up in the tray, but the drive does not show up in "my computer" as a drive. I have a Western Digital 5000 Essentials external...


You might have to go in Administrative Tools, Computer Management, Disk Manager ... from the Control Panel - and then Format that disk before it will be recognized as a Letter drive like D or G or something like that.

I have a WD and another brand of external drives. And I had a similar issue with the 2nd one - I had to format it 1st.

A customer of mine formatted a drive for Mac OS X and thus cannot use it in WIndows. Mac can read NTFS from Windows I believe, but Windows cannot read the Mac OS X format.

Nov 23, 2009 | Western Digital My Book Essential Edition...

1 Answer

Software not finding drive


open My computer
do you see a drive othe than the c drive and cd rom?

Mar 07, 2009 | Western Digital My Book Essential 500GB...

1 Answer

Cannot Read External Western Digital Mybook 500GB Drive


I have ".Window 7." Sometime I see a icon and it shows the drive size and can't read and my work. Yes, I do save my work on my hard drive, but I also want to save it on my external drive. . I even reboot.

Jan 13, 2009 | Western Digital 500GB My Book World...

1 Answer

Someone gave me a wd external hard drive. Computer says device is ready for use. Drive is found in device manager but no letter is assigned. All it shows is wd external usb device.


Since it an external device. dependent on the BIOS, some machine will assign a drive letter and some will not, either way, if the machine detect the device. you can use it as is.

Dec 05, 2008 | Western Digital My Book Essential Edition...

2 Answers

Wd problems


Change the drive letters, worked for me. I have 2 WD My Books, I made one R: and one S: worked fine after that. On vista go to Control Panel -> Classic View -> Admin Tools -> Computer Management -> Disk Management -> Right click on WD drive and change letter. For some reason G, F, E, ect seem to run into some problems

Dec 06, 2007 | Western Digital Caviar SE16 (WD5000AAKS)...

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