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The freezer door does not close properly, or opens by itself as if one of the drawers is pushing it open. The drawers are all closed correclty and there are no obstructions or foreign objects preventing corect closure

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The lower hinge on each door may have a door closing cam. It raises the door up ¼ inch when opening and this assist in closing the door. If it's wore out and doesn't work the door may not seal and the gasket can be damaged. Watch the operation of the door to see if it rises up when opened.

Leave the door shut and let the magnetic gasket hold the door in place. Put something between the bottom of the door and the floor to hold it in case it slips.
Remove the bracket holding the pin and hinge assembly taking note of order of removal of parts. Slide new cams on. You probably need two.

Posted on Mar 23, 2011

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How to defrost freezer in kitchen Aid bottom drawer freezer


My kitchen aid bottom drawer freezer kept melting and freezing to block the drain and then water would leak out all over the floor. I did the WHOLE fridge/freezer defrosting process once, when i really just needed to do the bottom.

I have had issues with other Kitchen Aid (NEW BTW) appliances so I've talked to many repair people. One guy who came out to fix something else, told me that the freezer is really a pain to get to close completely. SO, when you don't close it all the way (Extra push) it will melt and then re freeze when it is closed properly. He suggested I take everything out, leave it open and use a hair dryer on the ice until it melts. Then use a wire hanger to unplug the drain to make sure its draining properly.

It works! You really have to make sure the drawer is shut ALL the way. I have a 2 yr old who is constantly opening it up...this is my issue! The seal is not that great and you have to really push it closed to prevent the ice build up issue.

Hope that helps!

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Need gaskets for CSX20E Hotpoint side by side


Seals don't lose their magnetism. Check the door closes all the way round and adjust the hinges if it doesn't sit straight. Check there isn't a relief valve frozen up or blocked (it allows air to escape when the doors are closed). Check the drawers are fully pushed back in and not stopping the door closing properly

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Sub Zero Model 550 (1992) freezer drawer doesn't seal


the drawer need to be adjusted so that it will close.. with a air leak you will have frost build up around the drawer...there are drawer closers on the back of the rails... it may be broken or just pushed the wrong way...when the freezer is cold it should make that sucking sound and be hard to open ... hope it helps

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We have the bottom drawer freezer, top french doors, 3 months old, freezer will not shut all the way and now after door open beep has gone off for an hour the whole unit has gone dark


Make sure nothing has fallen behind the freezer drawer or is hitting the top of the freezer to prevent it from closing. Also check that the tilt open front is in the closed position. If nothing is blocking the drawer the gear wheels that support it may not be in the right position. See Owners Manual for instructions about removing/reinstalling the drawer. When you get the drawer to close you may have to unplug the power cord for 30+ seconds to get the unit to reset and restart.

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1 Answer

Doors creak loudly when closed and pushed from the outside. Don't when open.


This short solution may help solve your creaking problem. First thing is make sure the freezer door is capable of closing properly and is not rubbing or catching anywhere. I sometimes add a washer or 2 to the center hinge under the freezer door so it doesn't rub anything. Put a little Vaseline ( or food grade silicone lubricant ) on the hinge side of the seal. I then raise the front of the refrigerator so that the front of the refrigerator is a little higher than the back of the refrigerator. Never level a fridge with a level. Once you have the door closing properly and front slightly higher than the back...let the fresh food door close from 90 degrees on it's own and the freezer door may "pop" open a little but will close again on it's own...and stay closed once all is set up properly. We see this more often now and have no trouble with the door staying open again after setting up the refrigerator properly. Putting vaseline insid the hinge pins too is a good idea.
Let me know if I can assist you better, Thanks, Sea Breeze

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2 Answers

My freezer opens by itself after we close the fridge what can cause this


Is the refrigerator sitting on a level floor?

Are the freezer door or racks overloaded with food/packages such that the packages push the door back out?

Are any roll out drawers to full to fully close, including if something has fallen down behind them?

Jan 15, 2009 | Refrigerators

1 Answer

Bottom drawer does not properly close


Okay, I fixed it for now. The design for this bottom freezer drawer is not good. What happened was most likely that my son slammed the door, and it bounced and was slightly open. Overnight, ice started to form all over the compartment, including inside the drawer guides. Some ice was probably obstructing the drawer glide from sliding shut.

What I did, not thinking this was the solution, was to prop chairs against the drawer to close it while I searched for answers on the Internet. In the meantime, some of this ice must have refrozen in the closed position (due to the weight of the chairs). When I went to check it later, I had a little trouble opening the drawer. I gave it a hard yank and some small frost flew off, as I opened the drawer.

It was not easy sliding it due to the frost. I then moved it out and in until it felt smooth, and finally closed the drawer and it stayed in the shut position.

Kids are instructed to close the drawer gently and visually check that it is sealed. There is also an air passage between the refrigerator unit and the freezer so that when you close the double french doors, some air pushed to the freezer section and momentarily pops the drawer open. You should make sure that the drawer closes before leaving the kitchen. If you are on vacation, prop chairs to make sure both the freezer drawer and the french doors stay closed. This is important if you're in an earthquake area as a small tremor could open the doors and you'll get a fire when the lights stay on and burn through the wiring (as others have noted).

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Upright freezer door won't stay shut


the door maybe disaligned. Look at the the door side on to see if it has dropped a little. It may just need adjusting.

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Sub-zero 550 reefridgerator top freezer bottom - refridgerator door not staying closed


Just a guess, but I would check the gasket on the door. They can go bad or get distorted and bunch up and cause the door to bind and not close properly. Also check that the fridge is leveled properly. Will the door close if pushed? Will it stay closed?

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