Question about Transcend StoreJet 2.5 (TS120GSJ25T) 120 GB USB 2.0 Hard Drive

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My external hard drive it say usb device not recognised

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Click start control panel administrive tools computer management device manager scroll down universal serial bus controllers you should see a yellow question mark?
right click to reinstall drivers
if you can see your usb drive but its not working
ports(com&lpt)right click update driver
check the USB leads that attach to the motherboard usually red white green black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems for a computer and its parts also
scroll to disk drives if you can see your drive + to expand right click you should see options update driver disable uninstall scan for hardware changes
select properties you should see options in the general tab to troubleshoot policies volumes driver and details under the driver tab you will have the options to check the driver details update driver rollback driver or uninstall
hope this helps

Posted on Mar 23, 2011

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if you can see your usb but its not working
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just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,

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