Question about Maxtor OneTouch 4 Mini 160GB External USB 2.0 Hard Drive

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It doesn't open anymore and it says installation software cannot be found...

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Click start control panel administrive tools computer management device manager scroll down universal serial bus controllers you should see a yellow question mark?
right click to reinstall drivers
if you can see your usb drive but its not working
ports(com&lpt)right click update driver
check the USB leads that attach to the motherboard usually red white green black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems for a computer and its parts also
scroll to disk drives if you can see your drive + to expand right click you should see options update driver disable uninstall scan for hardware changes
select properties you should see options in the general tab to troubleshoot policies volumes driver and details under the driver tab you will have the options to check the driver details update driver rollback driver or uninstall
hope this helps

Posted on Mar 23, 2011

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Posted on Jan 02, 2017

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1 Answer

Doesn´t work anymore


Hi. Forgive me for asking, but did you try unplugging everything, including the firewire, and plugging it in again?

If you try this and it doesn't work, try shutting your laptop down gracefully, then unplug all the Firebox connectors including the electricity. Wait about 10 seconds, then reboot your laptop. Don't open your recording software yet.

Connect the electricity and the firewire as described in the Firebox manual, and then open your recording software. If this doesn't work, something might be wrong with the Firebox.

The problem you have happens once in a while with mine--it seems to be connected with overheating or something. Anyone else have this problem?

Good luck!

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