Question about HP Office Equipment & Supplies
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The cause of the error code are the following:
-A communication failure has occurred between the two machines.
-The user at the remote machine might have pressed the Stop button.
-The call waiting service can cause this error. The click, heard for an incoming call, is actually a momentary disconnect of the line. Call waiting should not be used on a line with a fax machine.
-The power at the remote machine has been interrupted or deliberately turned off, causing the fax session to be interrupted.
Try this steps to resolved the issue:
*disable Error Correction Mode (ECM)
-press Setup>Advance Fax Setup>ECM-turn it off
-Fax quality might be degraded.
*Set the host machine to receive at a slower transmission speed.
-press Setup>Advance Fax Setup>Fax Speed-change it to slow or medium
Hope this was helpfull.
Posted on Mar 23, 2011
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Posted on Jan 02, 2017
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