Question about Iomega eGo 1TB USB 3.0 Portable - Ruby Red USB 2.0 Hard Drive

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Well my problem is that my Iomega eGO usb 3.0, 1TB is not being recognized by my computer. when I connect the hard drive via usb 3.0, the computer doesn't recognizes it. I'm using the Conceptronic Pc expresscard usb 3.0. So it must support 3.0 This expresscard recognizes it when I conect the Iomega via usb 2.0 but not with the usb 3.0 I upgradet the drivers from Iomega and stills doesn't work. So what I can do?

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  • Anonymous Mar 27, 2014

    usb connection to computer

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  • Iomega Master
  • 27,725 Answers

You might have to uninstall the express card restart your computer then reinstall it also make sure its clean and securely seated and there is no dust built up or it might be trouble with your drivers
here is a general look at the drivers and how to update them
if your computer came with a motherboard disc the drivers could be on it
click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or
if you can see your usb but its not working
ports(com&lpt)right click update driver hope this helps

Posted on Mar 23, 2011

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