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I've been looking for a solution to aid in my printer jam problems with my Canon MF4350D printer. I had a jam and removed two pieces of paper that were causing the problem, following the manual's guidelines. There was no rips in the paper I pulled out so no paper was left behind but it is still showing "open toner cover remove toner" and "paper jam" on the display. I have called Canon support and they could not help me reset the problem and referred me to a contractor that wants to charge me almost half of the price of the printer JUST to look at it. In the following question that was answered at this link : The expert says you must unzip the printer. What does this mean? I tried taking it apart from the back but it just ended up being 2 hours of wasted time. If I can't just reset the error code and try and print and see what happens I will probably just purchase a new one rather than waste more time and effort on this stupid thing. If you can provide me with a way to reset the error messages I would be greatly appreciative.

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Unplug the printer for 1 minute and cycle the PC. That should clear the error if indeed you have cleaned out the jam.

Posted on Mar 23, 2011

  • chucktross Mar 23, 2011

    I'm not sure what cycling the PC means but I switched out the printer cartridge with a new one and unplugged it for 1 minute with no change in the error messages.

  • JB Weld
    JB Weld Mar 23, 2011

    To cycle your PC would mean to turn it on and off (reboot).
    Make sure you unplug both your data cable and specifically power cable to your printer since it has memory in it.



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1 Answer

How to remove paper piece jam in canon mf 4320-4350

I printed on a thick (photo) paper and then started printing on normal paper. The problem was solved.Thank you.

Apr 24, 2012 | Canon ImageCLASS MF4350d Laser All-in-One ...

1 Answer

Paper jam stil occur

Turn the printer off and on.This is known to automatically remove any stuck paper by pushing them out.
Look through the paper paths and remove any stuck papers.
Load less papers through the paper input tray.

Feb 20, 2012 | Canon ImageClass MF4350d All-In-One Laser...

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My paper won't load - it pulls in about 1/4 of the sheet and then stops. I'm getting error code E3 and have checked for a jam but see and feel nothing. I've also used alcohol to clean the...

This is a paper jam error. Unplug your computer from the AC outlet and from the computer, next place the printer on a table or anywhere that you can get access all panels and the paper tray easily. Remove the paper tray and look for any pieces of paper that may be stuck in the printer. Look also around the back as there is usually a panel that can be removed without any tools.and check there. Also open the printer as if you were going to change the ink and look around there. Make sure you have plenty of lighting or a flashlight as even the tiniest piece of paper can trigger this error message.

Hope this helps.

Jul 17, 2011 | Canon PIXMA MP240 All-In-One InkJet...

1 Answer

Canon imageCLASS MF4350d paper jams

can you be specific, where does paper jams occures?

If in adf, try to clean the adf pickup rollers, if in cassette, open the printer and remove the toner cartridge, now you are able to see the pick up roller from the cassette and clean him with alcohol or water.

Hope that helps!

Jun 14, 2011 | Canon ImageCLASS MF4350d Laser All-in-One ...

1 Answer

Papaer jam

Hello! Welcome to FixYa

Paper jam
means their may be small bit paper jam in side

There are some "micro-sensors" that detect a paper jam. There will be tiny piece of paper, or a lump of dust, inside those sensors, thus "tripping" the sensor and saying you paper jam.

To solve it
Open printer cover and check to make sure no paper or foreign objects obstructing the printer feeder

If you become sure that now really there is no paper, dust or foreign objects then
Turn the printer off, and disconnect the AC power-cable. Open the printer cover & now give the printer a "blow-job" by compressed air.
If still problem exist then best & final option is to just contact to any Canon service provider.

I hope this solution will helpful for you
Anymore help regarding the issue, I am here to help

Concerned: Angel Bird

Mar 31, 2011 | Canon ImageCLASS MF4350d Laser All-in-One ...

1 Answer

MF4350d gives a paper jam error when it has no paper in it.

I hired a technician who came to house and showed me where the paper jam was hidden... found technician on craigslist for $50 flat rate, came out on Saturday. He solved the paper jam problem in 20 minutes. One place to check for paper jam you cannot see until to look behind a hinged plastic flap above the cartridge area. Remove cartridge.Above the cartridge area is a width-wide plastic piece, about 1 to 1 1/2 inch wide from top to bottom, hindged along the top edge, moves but is attached along the two lower corners of the piece by small springs (one at each corner) to the housing of the machine. You cannot easily lift the plastic flap up to look behind it for paper jam until you remove the springs. I used forceps to remove them. Tweezers may work. Don't lose them! Once you remove the springs you can easily lift up the plastic flap (it is hinged) and look behind it into the crevices for any paper. That is where we found a small piece of paper. We needed a skinny forceps to reach into the crevice to get the paper out.

Feb 16, 2011 | Canon ImageCLASS MF4350d Laser All-in-One ...

4 Answers

Paper jam???

Follow these steps :
Remove all paper from the trays. This will prevent further jams during the clearing.
Remove the covering to the printer's outer case to expose the jam. Locate the jammed paper to ensure there is not another problem causing the stall.
Pull gently on the jammed paper, taking care not to tear it. In most cases, this will remove the jam.
Press the flashing "Printer Jam" button. This will allow the rotors to turn and facilitate the release of the jam.
Turn off the printer and firmly pull on the jammed paper. Be careful not to tear it.
Remove remaining paper shreds. if a tear occurs, remove any residual paper that may hamper printing.
Refill the paper tray and try printing again. If the jam persists, repeat the process and search for more paper.

Oct 29, 2010 | Canon ImageClass D861 Printer

1 Answer

I got a paper jam. I can not get to the paper. I see a small bit a paper but I can not get to it. I can not open the rear access panel. I can not pull the jam from the front. How do I clear the jam out?

I removed the cartridge, pulled out the skewed paper and it ripped leaving a very small piece behind. This continued the notice 'paper jam'. I had to remove the two side springs, remove the two star headed screws nearby the springs and prise up the grill to remove the paper shred. Replace everything and the error message is gone and printer normal.

May 19, 2010 | Canon ImageCLASS MF4350d Laser All-in-One ...

4 Answers

Dead Canon Printer MX310

Reset the printer by turning it off, then turn it back on.

if this doesn't solve the problem theres probably a paper jam, even a very small part of paper can cause the jam or it can be caused by pretty much anything thats not supposed to get inside the printer.

here are my instructions for clearing paper jams:

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it byholding it with both hands and pulling firmly. The goal is to keep thepaper from tearing. If several pieces are jammed together, try pullingout the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Dothis step especially if the jam message comes up repeatedly without anyobvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner orink cartridge and paper trays, close any doors you opened and turn theprinter back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.

alternative :
Loada piece of thick paper, for example photo paper and press the resumebutton (may be diffrent button on diffrent models) a few times to theprinter picks up the paper and puts it through the machine.

Here is what canon suggest:

Remove the paper following the procedure below.
(1) Slowly pull the paper out, either from the Rear Tray or from the Paper Output Slot, whichever is easier.

If the paper tears and a piece remainsinside the machine, turn the machine off, open the Scanning Unit(Printer Cover) and remove it.

Be careful not to touch the components inside the machine.

After removing all paper, close the Scanning Unit (Printer Cover), and turn it back on.

bullet_s.gif If you cannot pull the paper out, turn the machine off and turn it back on. The paper will be ejected automatically.

(2) Reload the paper in the machine, and press the OK button on the machine.
If you turned off the machine in step (1), all print jobs in queue are canceled. Reprint if necessary

Also, have a look at what other people have said/ done with the same problem:

Jul 18, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Paper jam message

Look for little pieces of paper that get stuck in the rollers, also verify that the gears and roller didn't get misaligned when you cleared the jam.
Good Luck, 

Mar 02, 2009 | Canon MX310 Office All-In-One Printer

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