Question about GE WBVH6240F Front Load Washer

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My GE WBVH6240FWW is still pausing even after I have cleaned out the front filter which had 2 aaa batteries and some coins plus a lot of lint built up. So now what?! I ran it through a cycle and it is still pausing (4X). Also my softener dispenser is clogged I guess because it won't empty the liquid. I have cleaned out the drawer really well and used a pipe cleaner to clean the hole the best I could inside of the machine. HELP, please I have laundry stacking up:(

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Hi from retired Englishman in SW France,
I'm wondering if you had the opportunity to see and check the condition of the drain pump/motor?
Here are my guidance notes for checking both the drain filter and the drain motor and for ensuring the softener tray siphon tube is checked and clear ;-0)
Sorry- I've left them both pretty much complete- from start to finish and you already know about most!
-----------------------------------------------
If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!) and most are held in by a round cover/knob. Sometimes the filter will not come out with the cover and you will have to persuade it to come out to play!

REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT!
It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. If it doesn't work then the motor is malfunctioning!
--------------------------
Softener tray
Remove the complete drawer. To do this you will have to do one of the following-

  • Top catch- push down the lip/catch at the middle rear and pull the drawer out (that's how our Bosch one is removed)
  • release the catches underneath (our daughter's Indesit) or
  • lift upwards on the tray as it is coming out to clear the lip underneath.
One of these should enable you remove it
(I am having to guess some of the following!)
Once out identify which tray is for the conditioner- the others are simply 'chutes' and open-ended.
It will normally have some sort of cover over it which you must remove to expose the little stuck up pipe/tube. On some models there is just a small individual cap over the tube. The tube is down which the conditioner and water should siphon. It is likely to be blocked by 'gunge'- a mix of powder and conditioner. The whole of the tray, particularly this pipe and the bit which fits over it, must be completely clean and clear for it to operate correctly. It is worthwhile checking fairly regularly.
---------------------
Good luck on both!
John C

Posted on Mar 23, 2011

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