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I am infected with System Tools, it blocks any programs I try to run

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Boot to safe mode with networking using "F8" (press it every one second as soon as you hit on the power button on your system) go to advance boot options then safe mode with networking
download Malwarebytes then ran a scan. remove infections afterwards.

Posted on Mar 23, 2011

Testimonial: "Was able to remove the System Tools from my PC"

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I have a warning from control.exe saying my computer is infected with Trojan-BNK.Win32.Keylogger.gen


Run a virus scanning program to remove the virus.
If you can get into the Internet you can run a WEB based virus scan. Try on of these virus scan.
WEB-based Virus Scan
Trend MicroHouseCallhttp://housecall.trendmicro.comSymantec -Norton Security Scanhttp://security.symantec.comMalware filedownloadhttp://www.malwarebytes.org/mbam.php

Dec 11, 2011 | Acer Aspire One Netbook 8.9" Notebook

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How to Fix a Slow Desktop Computer


I restart the computer and press F8 so it goes into Safe Mode. That way it only runs Windows XP without background programs. I go to Program Files>Accessories>System Tools>Disk Cleaner or LeftClick on My Computer then RightClick on C: drive and choose Properties to run DiskCleaner with Compress Drive unchecked. The HardDrive needs about 10 to 15% space to do a Defrag. (Freespace / Capacity = %). After the HardDrive's been cleaned I click on the Properties Tool tab for Disk Defragmenter, or Program Files>Accessories>System Tools>Disk Defragmenter. Let it defrag while no other programs are running. After it finishes, RightClick on C: drive and choose Properties, click on Tools tab, click on Error Checking "Check Now" and place checks in both checkboxes. Restart computer, and let error checking do its job.
If it still runs slow I suggest getting the free Malwarebytes Anti-Malware installed and do a Full System Scan, then run it again after Restart. Then download and install IOBit's Advanced System Care Free Edition. CCleaner Slim finds a few more items after that.
Microsoft Malicious Software Removal should be updated every month, along with Windows Update items.
Buy an external USB HardDrive and move your photos, music and anything else you want to keep onto it. The less files there are on the HardDrive the easier it is on your computer.
I've seen a few laptops here for my friends stationed here in Afghanistan where they were so infected the browser window was blocked. I've used this remedy and other methods to get them back online.

on Mar 06, 2010 | Computers & Internet

Tip

How to Fix a Slow Computer


I restart the computer and press F8 so it goes into Safe Mode. That way it only runs Windows XP without background programs. I go to Program Files>Accessories>System Tools>Disk Cleaner or LeftClick on My Computer then RightClick on C: drive and choose Properties to run DiskCleaner with Compress Drive unchecked. The HardDrive needs about 10 to 15% space to do a Defrag. (Freespace / Capacity = %). After the HardDrive's been cleaned I click on the Properties Tool tab for Disk Defragmenter, or Program Files>Accessories>System Tools>Disk Defragmenter. Let it defrag while no other programs are running. After it finishes, RightClick on C: drive and choose Properties, click on Tools tab, click on Error Checking "Check Now" and place checks in both checkboxes. Restart computer, and let error checking do its job.
If it still runs slow I suggest getting the free Malwarebytes Anti-Malware installed and do a Full System Scan, then run it again after Restart. Then download and install IOBit's Advanced System Care Free Edition. CCleaner Slim finds a few more items after that.
Microsoft Malicious Software Removal should be updated every month, along with Windows Update items.
Buy an external USB HardDrive and move your photos, music and anything else you want to keep onto it. The less files there are on the HardDrive the easier it is on your computer.
I've seen a few laptops here for my friends stationed here in Afghanistan where they were so infected the browser window was blocked. I've used this remedy and other methods to get them back online.

on Mar 06, 2010 | Computers & Internet

2 Answers

Shut down


Possible corrupt operating system. The cause of corrupt operating system is Windows file corrupted or virus infected Windows.

Solution corrupt Windows files:
1. START - All Programs - Accessories - System Tools - System Recovery Options - System Restore (restore to the date when the OS is still normal)
2. START - All Programs - Accessories - System Tools - System Recovery Options - System Image Recovery (restore using a backup system that you created)

Solution files corrupted due to virus infected windows
Update anti-virus and virus scan (if the virus is detected, the primary action = repair, secondary action = quarantine). Then repair the operating system with System Restore or System Recovery Options.
Note:
If the operating system infected with virus (virus infected not long ago), the best solution is to use System Restore. Restore to a date when the windows are still normal.

Nov 13, 2011 | Toshiba Computers & Internet

2 Answers

My computer becomes slow as this is resolving now . what should i do to remove this???


hello
-there are a lot of problem why you computer is slow --a lot of start up program that are running every time you boot your PC --a lot of program running at the back ground --2 or more security software that are running in the computer --a lot of utilities software that are doing the same thing --worst if the computer has virus infection ---try running this program to scan for infection click link below. http://www.filehippo.com/download_malwarebytes_anti_malware/ ---make sure that this is updated before you run a full scan, after the scan it will give you result remove all infection found. ----you can also try running this scan http://support.kaspersky.com/downloads/utils/tdsskiller.exe ----make sure you restart computer after every scan.
hope to hear from you on this matter.
cheers

Feb 25, 2011 | Microsoft Windows XP Professional for PC

2 Answers

System restore utility not getting activated by known methods


I'm a certified computer tech and have been doing this for years. system restore often causes more problems than it fixes. I recently ran into this issue on a friends computer. upon investigating his computer was infected with a nasty virus that infected all of his restore points. go to housecall.antiviurs.com or another security website and run a free online virus scan. check that first, if that isn't the problem try manually going into system restore and running it (start > all programs> Accessories > System Tools > system restore). it may be able to be fixed with the system restore. if not you may want to consider either taking it to a technician or backing up your files and reloading the comptuer.

Apr 17, 2009 | Computers & Internet

1 Answer

System was freezing and will not download any programs. Finally did system recovery for Gateway GT5012, then downloaded windows updates (10 of them) but could not download service pk 3 (KB 946648). Also...


- It's a possible that the system is infected of spyware or trojan.
- Try to download "MALWAREBYTES" from another system and install this program to scan any threats then removed it using same tools.
-LINK: http://tinyurl.com/2fs58l
- then also scan system using this third party tools DIALAFIX to recover and open some blocked registry.
- LINK: http://tinyurl.com/yrjxwb

NOTE: run it twice to capture all hidden files

-If no threats found try to download this updates.
http://tinyurl.com/3t9hbx

- This update will install updated User Agent-string that will allow IE7 to be compatible to any type of webpage.
- Reboot system
- Check IE condition.
Please give me feedback in any cases! THANKS

Oct 12, 2008 | Gateway Computers & Internet

6 Answers

Antivirus xp 2008


in order to uninstall the anti virus from your system you need to visit the vendors site of your anti virus and download uninstaller and run the same. You can also visit download.com or gur.in to get uninstaller tools

Jul 21, 2008 | Dell Dimension 2400 PC Desktop

1 Answer

Computer laptop problem


Generally, when a firewall or antivirus application fails to load, a virus is the suspect cause. Many viruses are designed to attack/disable the firewall/antivirus as to infect the system. If the operating system has beenn compromised to the point you can only boot in the safe mode, the likelyhood of removing the viruses and still being able to repair the operating system WITHOUT a clean reinstall of Windows is not great.

Things you can try.
  1. If you have more than one computer, see if you can connect this drive to a healthy system, and remove the infection.
  2. Run hardware diagnostics on the hard drive, as a hardware failure can mimic a software problem by files being damaged writing them to bad sectors of the media.
  3. If you can access the internet in safe mode with networking, or can access internet with another system, you can download several programs/tools to try to remove any infections. www.gur,in is one page with a large assortmant of tools to try to use to remove any infection. Sometimes you can install and run these in the safe mode or use safemsi.exe to enable some installers to run in the safe mode.
If the hard drive fails diagnostics then you will have to replace the hard drive. If it passes diagnostics, and attempts to remove infection fail, boot to XP cd, format the hard drive and do a clean install of windows the reinstall all drivers and applicaitons. If the format fails, replace the hard drive

Jul 06, 2008 | Gateway Computers & Internet

1 Answer

PC Tools stops at DEEP SCAN When I'm trying to scan My computer system.


This is PC Tools Spyware Doctor program? Try booting the computer in Safe Mode (press F8 during the boot process before you see the Windows logo and select Safe Mode from this list of options) and then running the scan. With heavier infections many cleaning tools can be blocked or have inconsistent performance.

Dec 07, 2007 | Computers & Internet

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