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Code SC401-00 on Ricoh 2400w - Savin Office Equipment & Supplies

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That is a code of bad reading in the ID sensor. This sensor reads the density of toner on the Drum.
Probably its dirty (on the worst case is broken).
I advise you to clean it to see if it works.
If doesn't work i advise to call your technical support (if you do not have technical skils)

Posted on Mar 24, 2011

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