Question about Office Equipment & Supplies

1 Answer

I have error code on Ricoh 2400 wide format, error say SC401-00. How I can resolve that problem

Posted by on


1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 5 Answers

Ususally the Toner ID Sensor

But the Code is for these problems:

Clean the ID sensor.

• Check the ID sensor harness and


• Replace the ID sensor.

• Replace the MCU.

• Replace the development unit.
• Replace the CGB power pack.

You can cheat the ID Sensor but you will have to replace it soon.

If the ID sensor is damaged and cannot be replaced immediately, set SP2208

003 (Toner Supply Setting . Toner Supply Mode) to .1.. Then the customer can

continue to use the machine until a new ID sensor is available. After you install a
new ID sensor, reset this SP to 0.

To go into and use the SP mode

1. Push Yellow Clear Modes

2. Push copy quantity numbers 1,0,then 7

3. Push and hold Clear Stop for 3 seconds.

4. Input the group number (.1. for .Copier.). Then input the full SP number to go

directly to the SP code screen.

5. touch screen for SP direct then just tyoe the numbers in order do not put hyphen

6. Set the adjustment value.

7. Press the # key to set.

To go out of SP mode

1. Push the key on the operation panel below .Exit. one time or more, until you

are back at the initial copy screen.

2. Switch the main power switch off, then switch it on again.
NOTE: You must do this to enable the SP values that you input.

Posted on Apr 04, 2011


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

How to fix error sc561 error on Ricoh Aficio Mp c2000

fuser fault code: If you are not a copier technician need to buy a new fuser assy and reset fault code through service mode or have tech come out and look at it.

Sep 20, 2014 | Ricoh Office Equipment & Supplies

1 Answer

What is error code 460 on a Ricoh Aficio SP C811Dn

SC 460 The problem may just be dirty separation components that a cleaning may resolve. The code refers to the following:
High voltage power: Separation bias output error

The status of the power pack is checked every 20 ms. This SC is issued
if the EGB detects a short in the power pack 10 times at D(ac).

1. Replace the high-voltage supply cable.
2. Replace the high-voltage power supply unit
3. Replace the IOB.

Aug 26, 2014 | Ricoh Aficio Office Equipment & Supplies

2 Answers

Ricoh error code

take the HHD out and put it on a cradle attached to a pc. Format HDD and 9 out of 10 time it recovers. After reinstalling it in the mch format it again in Sp mode
Also check the fuser on the Lower controller PSU . ( sits at the bottom of the controller )

Nov 01, 2013 | Ricoh Computers & Internet

1 Answer


Engine start-up error.

I suggest that if switch the copier off/on doesnt resolve you call out an engineer - could be a main board fault or firmware.

Oct 16, 2013 | Ricoh Aficio Office Equipment & Supplies

1 Answer

Hp design jet 500 error code 5613?

System Error: 56:13
Error in the Drive Roller Encoder Sensor quadrature.
Corrective Action: Try the following:
Switch the Printer Off and wait a few minutes. Switch the Printer
On again and check if the Error Code has disappeared.
If the Error Code continues, replace the Drive Roller Encoder

sounds like the media motor encoder is dirty or has failed , there are videos on you tube on how to get to the sensor ,OR if your not up to it I would recommend Belmonte Business equipment as being much cheaper than HP to resolve your issue

Nov 29, 2012 | HP Hewlett Packard Designjet 500 42" Wide...

1 Answer

Wha tis the error code sc401 in ricoh 2400 plotter

there could be following three possibilities
SC401 Transfer Output Abnormal SC401- Transfer Roller Leak Detected SC401- Transfer Roller Leak
for more detail click
hope it helps
if so, do rate the solution

Nov 28, 2010 | Ricoh Office Equipment & Supplies

1 Answer

Printing red stripe

Replace the magenta photoconductor.

Mar 09, 2009 | Ricoh Aficio CL7100 Printer

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

316 people viewed this question

Ask a Question

Usually answered in minutes!

Top Office Equipment & Supplies Experts


Level 3 Expert

8068 Answers


Level 3 Expert

2237 Answers


Level 3 Expert

79847 Answers

Are you an Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides