Question about Sony Ericsson XPERIA X10 Cell Phone

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Please help me. My 11 year old has locked herself out of her cell phone and dont remember google account info. I have tried to download the the pc companion so I can master reset her phone but my laptop has windows 7 and says it wont install the software. So im stuck. Do you have any other suggestions

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Yes when running hte installer right click on it and run in compatibility mode for windows xp sp3

Posted on Mar 23, 2011

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Brother try to geust my password and phone is locked and need an google acount have on with the phone but wont accept it help?


Try resetting your google account password by going to https://www.google.com/accounts/recovery

Then after you have reset your password on a computer, try the password on your phone. 

If that doesn't work try this:

Have someone call your phone.  Answer.  Leave the call connected. Push the "back" key over and over (NOT the home key) while leaving the call connected.  Keep the keyboard retracted.

Go to the home screen, go to settings, google account, add another google account, sign in to that--- (must have wifi connected, as you're trying to communicate with the google servers while you're on a phone call-- it will prompt you to turn on wifi if you forget)--  then end the call, and go back to the lock screen.  This time, I use the google account that u just added.  

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My sony ericsson xperia x10i is pattern lock , in the screen it is showing google account, but i dont remember my password! what can i do??


patern is locked and i must open with google account but phone dont accept tha email and pasw what can i do ?

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