Question about Brother MFC-260C All-In-One InkJet Printer

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I have a brother MFC260 and the machine says that there is no paper when the paper tray is full and inserted correctly. I found a white plastic part that was somehow attached to the inside of the printer - looks like it responds to the paper level in the ray. I can't find where the part should fit. It does have a part ID on it >POM<A-5. I beliedve the part is needed to signal that paper is available.\r\n Any help on where this part should go?

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There should be a slot on the paper tray in the right hand side, the part gets fitted into the slot and pushes on a pressure sensor to tell how much paper is left. Alternatively you could find the pressure sensor and Gerry rig the device so it always shows that you have paper left, and the printer will not tell you how much paper you have left, but it will tell you when it is out.
This problem should also be covered under the manufacturers warranty.
Good luck!

Posted on Mar 23, 2011

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Trey 1 is giving a message out of paper when they is paper inside


The message "No Paper" will appear on the LCD display if the Brother machine does not detect paper in the paper tray(Tray#1 or Tray#2) or MP(Multi-purpose) Tray.

Resetting the Brother machine may resolve this issue. To reset the machine, unplug the power cord from the AC power outlet for approximately 10 seconds and then plug it back in.

Note

For MFC users :
The Brother machine can be powered OFF for up to 4 days without losing faxes in memory.

If the message "No Paper" continues to appear on the display follow the instructions listed below:

When printing from Tray#1 or Tray#2 :

Pull the paper tray completely out of the machine. Go to STEP2.

When printing from MP Tray :

Go to STEP4.

Note Tray #2 is the optional LT-5300 paper tray.The MP Tray is just above the main paper tray and can be accessed by opening the MP Tray door. To open, pull on either the left or right side of the front door by the circular cut out.

2. While pressing the blue paper-guide release lever, slide the paper guides to fit the paper size. If the back of the paper tray doesn't move, the tray lock button may be in the lock position; slide the lock button to the unlock position and pull out the back of the paper tray again. With the paper removed, you will see the LTR (letter) marking on the plastic plate on the bottom of the paper tray to indicate where the moveable rear guide (with protruding arrow) should be moved to for letter size paper. There is also a marking for legal size paper. Make sure the guides are set at the correct mark. Reload the paper in the paper tray. Make sure the moveable rear guide does NOT push tightly against the paper. It should be adjusted to the LTR (letter) or LGL (legal) position, depending on your paper size. If the moveable rear guide is pushed too tightly against the rear edge of the paper, the paper will get stuck in the tray and a loud plastic snapping noise may be heard when feeding paper.

3. Move the tray lock button to the lock position (slide the button towards the paper).

4. If there is no paper in the tray, reload the paper.

When printing from Tray#1 or Tray#2 :

The tray can hold up to 250 sheets of 20lb paper. Do not overfill the tray. There is a maximum paper mark located on the top of the right and left paper guide. It looks like a V cut out in the plastic.

Note

If you are using special paper and the machine has problems feeding it from the paper tray, try the paper again using the manual feed tray. Make sure you insert the paper far enough --about 1 inch- under the gray plastic bar in the MP Tray until it stops or it will not be fed and the machine will display the message "No Paper".


5. Verify the correct size and type paper is being used:
When printing from Tray#1 or Tray#2 :


If you are printing from a PC and using the paper tray, make sure that MP Tray is NOT selected in the application's print properties for Paper Source.

When printing from MP Tray :

If you are printing from a PC make sure that the MP Tray is selected in the application's print properties for Paper Source.

Note: Please be aware that the setting in the printer driver will take priority over the setting made on the control panel.

14. If you have set the Tray Use settings for a particular tray, the machine will feed paper only from that tray. If the selected tray is out of paper, a "No Paper" message will appear on the LCD. You need to reload paper in that tray.
To set the Tray Use setting, follow the steps below:

a. Press Menu.

b. Press the up or down arrow key to select General Setup.

c. Press OK.

d. Press the up or down arrow key to select Tray Use.

e. Press OK.

f. Press the up or down arrow key to select the mode you want to use.
You can select Copy, Print or Fax(MFC users only).

g. Press OK.

h. Press the up or down arrow key to select the tray.
You can select Tray#1 Only, Tray#2 Only or MP Tray Only.

i. Press OK.

15. For MFC users :

To test, print the Help List.

. Press Menu.

a. Press the up or down arrow key to select Print Reports, and press OK.

b. Press the up or down arrow key to select Help List, and press OK.

c.Press Start.

For DCP users :

To test, print the User Settings.

d. Press Menu.

e. Press the up or down arrow key to select General Setup, and press OK.

f. Press the up or down arrow key to select User Settings, and press OK.

g. Press Start.

Note

If the problem still continues after following the above instructions,

I recommend you clean the Separation Roller, Pickup Roller and Separation pad following the instructions of the FAQ: My Brother machine mis-feeds paper.

Apr 21, 2012 | Brother MFC-8460N All-In-One Printer

1 Answer

Mfc240 c gives unable to print see troubleshooting guide 51 I have tried all I know to do


The message Paper Jam may appear on the display if the Brother machine is not feeding paper correctly, paper scraps have become stuck in the print head path, the paper is not loaded properly in the paper tray, the jam clear cover located in the back of the machine, is not installed properly or the PE Actuator is missing or damaged.
To solve this problem, please follow the steps listed below:

Note : images shown below are from the representative product and may differ from your Brother machine.


  1. Disconnect the machine from the power supply.

  2. Turn the unit around and remove the Jam Clear Cover from the back of the machine by grasping it at the Center and pulling it straight away from the rear of the machine.

    20090417_91.gif



    Caution DO NOT place the jam clear cover face down as shown in the illustration. You may damage the cover and cause paper jam.



    20090417_92.gif



  3. Look for any paper scraps, jammed paper or foreign objects in the rear of the unit. If anything is found, remove it.


    20090417_93.gif


    Be careful not to touch the feed roller.


    20090417_94.gif


  4. Remove the Paper Tray from the machine.


    20090417_95.gif



  5. Remove any remaining or jammed paper from the front of the machine.


    20090417_96.gif

  6. Look inside the machine, where the paper tray was installed and locate the white PE Actuator.


Caution Do not stand the machine on end. Ink may leak from the machine.

20090417_97.gif

20090417_98.gif

The PE Actuator looks like a 2 prong fork or tuning fork and is located near the rear center of the machine where the paper tray slides in. It is located between the 2 gray rollers.

  • If the White PE Actuator is in place, continue to Step 7.

  • If the White PE Actuator is missing, please contact Brother Customer Service from "Contact Us".

Using both hands, use the plastic tabs on both sides of machine to lift the flat-bed scanner until it locks securely into the open position.

  • Carefully examine areas 1 and 2 at the left and right hand ends of the platen area for paper scraps.

  • These scraps may have become saturated with ink and be difficult to see.

  • Use a flashlight if necessary to check thoroughly.

Aug 13, 2011 | Brother Office Equipment & Supplies

2 Answers

I have a Brother Intellifax 4100 Fax machine. I may have pulled the paper cathrudge out to abruptly because a 3/4 spring was dislodged from somewhere - I have not identified where it belongs. As a...


best guess is it belongs under the paper lift plate in your paper tray, remove the paper tray and all the paper, there should be a metal paper lift plate in the paper tray, these are typically spring loaded to lift the paper into place. lift the plate and check the underside for the location of the spring, there is usually a retainer of some sort to hold the spring in place. once the spring is in place the tray should feed correctly.

Hope this is of some help.
Ed

May 09, 2009 | Brother IntelliFAX 4100 Laser Fax

2 Answers

Status light is red and paper light blinking


Alex,

To isolate the problem, please try the steps below:

Remove and re-insert the paper tray and then click Go.

Take the drum unit out of the machine and put it back in.


Here, I provided you a link that might help you:

http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/000100/000070/faq000170_007.html?reg=us&c=us&lang=en&prod=hl5250dn_all

Have a great day!






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1 Answer

Message keeps paper tray is full and it is full.


pull cassette out and look inside the cassette bay on the left side. there is a white gear that lifts up your paper. that might have come unseated. make sure its seated in right by pushing it back in. last but not least, make sure you don't have your rear paper stopper in cassette pushing paper too hard against the front of cassette preventing paper from raising up.

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4 Answers

Brother mfc8460n message no tray. tray is in.


The sensor also has a spring to the left that enables it to go to its default location. If this spring is missing then the sensor will not detect the tray and display the "No Tray" message even though the tray is in place.

Jan 15, 2009 | Brother MFC-8460N All-In-One Printer

3 Answers

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When removing the tray - turn off printer -
insert try with paper - turn on printer -
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1 Answer

My printer (brother hl-5250dn) does not recognise that there is any paper in the tray. i have tried different amounts of paper and re-starting the printer and computer but it still will not accept that any...


One of the two paper trays would not feed in either the upper or lower position. In comparing the working and non-working tray, I found that I could manually rotate the white plastic gears on the left side of the working tray, but not on the inoperable one. When I took the paper out of the non-working tray, the gears rotated easily. I found that the paper length adjustment tab on the rear of the tray was a wee bit misaligned from the correct index (visible on the floor of the tray when paper is removed. I readjusted the paper length tab, and voila! It worked. 

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2 Answers

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I found the problem was with MS Word. The tray has to be set to Tray 1 and not MP.

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2 Answers

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