Question about HP Photosmart C5280 Printer

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Getting error message, "refer to

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Try to check the Print Cartridges if they still have ink in them. or try to do a Semi-Full Reset. combo would be: - "print photo" + "red eye removal" buttons pressed together - printer will not ask you to enter the combo - release the buttons you pressed then - press "red eye", "print photo", "red eye" in sequence - scroll down or right until you find resets menu - press ok - scroll down or right until you find semi-full reset - press ok
- your printer should turn off, wait for 3 minutes before turning the printer back on

Posted on Mar 23, 2011

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Posted on Jan 02, 2017

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Printer don't print documents. Status "PHD Life


Dear Diogo,

This error message occurs when the print head life is over. Every print head is designed with a specific life time (it is purely a mechanical device). Once the life time is over you will get this error message.

I recommend you to calibrate the print head, if you have that option in the software or front panel display(if any). Also, you can try using a new set of cartridges (if you printer is ink jet)

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1 Answer

I have an error message on the screen 'Print cartridge Refer to printer documentation' The printer wont let me do anything even if I turn it off and back on again. please can you help Lauren


Hi,

Have you installed new cartridges ?

Remove all the cartridges out
Clean the electrical contacts on the cartridges ( the golden contacts ) with a lint free cloth
If possible, clean the contacts inside the printer cartridges slot ( with cue tip or ear bud )
Reinstall the cartridges,

Let me know if this fix the issue. If it does not, mention the date on each cartridge when you reply.

Regards,
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Mar 26, 2011 | HP Photosmart C5280 InkJet Printer

1 Answer

Officejet 5610 all in one printer error message read, "Cartridge Error: Reer to device documentation to troubleshoot. Please help. I check the cartridges for the proper alignment but as soon as I...


Hi There,

Please refer to this HP support article to check the function of your print cartridge, and if necessary clean the cartridge contacts. This article may help in replacing the cartridges, and if you have difficulty aligning them, refer to these instructions.
If you continue to have error messages and there is no apparent cause, please reset the printer by following these instructions.
For other questions or information about your model, see your product home support page here.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!



Follow these Links if the above links doesn't work :
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00428054&cc=us&lc=en&dlc=en&product=441125

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00442122&tmp_track_link=ot_recdoc/c00428054/en_us/c00442122/loc:4&lc=en&dlc=en&cc=us&product=441125

http://h10025.www1.hp.com/ewfrf/wc/document?docname=buu00657&tmp_track_link=ot_recdoc/c00428054/en_us/buu00657/loc:3&lc=en&dlc=en&cc=us&product=441125

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00489814&lc=en&dlc=en&cc=us&lang=en&product=441125

Nov 01, 2010 | HP Officejet 5610 All-In-One InkJet...

1 Answer

I installed new print cartridges and now i get the error message "refer to printer documentation?


Place the old cartridge back and see the result. If the printer prompt cartridge error or low innk, then the issue is with your new cartridges. replace or claim warranty

Jan 18, 2010 | HP Photosmart C5280 Printer

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