Question about Accu Chek ACCU-CHEK Aviva Meter

2 Answers

Everytime we try to check blood it comes up error, I have tried it and my husband, the test strips are in date, the code is correct, and we have changed the battery.

Posted by on

  • Anonymous Mar 31, 2014

    When I tried to code meter after opening a new box of test strips, it would not take the code. I tried other code chips and nothing happened. The battery seems fine as the meter will let me change time and date.


2 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert that got 5 achievements.


    A rookie expert who has answered 20 questions on their first day.


    An expert who has answered 20 or more questions within one hour.

  • Contributor
  • 34 Answers

Look at the manual u are not inserting blood by put blood to the tip of test strips and not on top of strips

Posted on Feb 13, 2015

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Enough blood on strip?

Posted on Aug 11, 2012

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Accu Check Active showing Trouble E-1

The electronic error code refers to either
  1. your glucose level may be extremely high or a meter or a test strip error has occurred.due to insufficient blood sample on the test strip.
  2. A used test strip was removed and reinserted.
  3. The test strip may be damaged or not properly inserted
Try turning the meter off and on or take the battery out for a few seconds and try testing glucose levels again. In any event, check your meter's manual; if unavailable- you can download an electronic version of the manual from the manufacturer's web site; or some meters you can browse the info from your meter's screen menu.
Other options, replace the battery with a new one or perhaps your meter has met its end-of-life usage.
Be well!

Feb 12, 2017 | Active Health & Beauty

1 Answer



I use an Abbott Precision Xtra glucose / ketone tester, that sound similar to yours. On mine, you do not place a drop of blood ON the strip, you place the end of the strip in the drop of blood. There is a very narrow channel that then sucks up the blood by capillary action, and in the case of my tester, it beeps to acknowledge when it has enough.

On the colored side of my strips you can see the blood rise in the opening. After the beep the symbols change to a countdown while the meter does its work

I hope this will gice you at least one thing to try and observe the results of.

It is possible you had a bad strip. It does not happen often, but it does occur from time to time.

Good luck

Sep 17, 2016 | Health & Beauty

1 Answer

What are the error codes for Accu-Check Glucometers

E5 codekey expired which means that the test strips or out of date and no longer any good. You get a new codekey with a new can of test strips. A pain, I know.
E1 Re Insert test strip
E2 Incorrect code key
E3 Extremely high reading
E4 Not enough blood on test strip
E6 Control Solution too soon?
E7 Electronic error
E8 Temperature too high
E9 Change Battery.

May 13, 2014 | Accu Chek ACCU-CHEK Aviva Meter

1 Answer

E-5 error code

  • Blood was applied to the test strip too soon. Slide and release buttonicon.gif to turn off the meter and release the test strip, then turn on the meter again. Repeat the test, waiting for the flashing test strip and blood drop symbol before touching blood or control solution to the end of the test strip.
  • The test strip was bent before the test started. Repeat the test with a new test strip.
  • There is moisture in the meter. Slide and release buttonicon.gifto turn off the meter. Let the meter dry at room temperature.

Apr 03, 2014 | Accu Chek Compact Plus Blood Glucose Meter

1 Answer


1 too hot or cold
2 sample not detected or using wrong strip
3 used strip, stip out too long or blood on top of strip
4 meter error call for help
5 very high blood glucose (600+)
6 strip removed during test
8 memory error, result not recorded
9 communication error.. call for help

hope this helps, please note that online manual is available if you search for it online, and this is why it is immportant to keep all instructions in a safe place.

Jan 13, 2014 | Walgreens Trueresult Blood Glucose Meter,...

1 Answer

Error appears

Did new test strips come with a code key (small plastic piece that fits into machine) If it does replace chip in machine and use new one. Instructions will tell you more.

Nov 20, 2013 | Aqua Chek Trutest Digital Test Strip...

2 Answers

How do i also clear off all of these dangerously high blood sugar readings from the glucocard vital blood glucose meter?

Directions should say.try taking the battery out eat more veggies and exercise I've had it 41 years. God bless

Feb 25, 2013 | Arkray GlucoCard Vital Sensor Blood...

1 Answer


An E3 Error Code means the meter is sensing that blood has already been applied to

the test strip (or the strip has already been used).

What to do: Please make sure you see the flashing blood drop on the display before

adding the blood sample. Ensure that you are using a clean, new strip each time you

perform a test.

Jul 31, 2012 | Electrolux Washing Machines

1 Answer

True test glucometer

I have a problem with my Truetest glucometer everytime i put the strip it will just light a bit then it will switch off. what do think is the problem

Jul 26, 2012 | Health & Beauty

Not finding what you are looking for?
Accu Chek ACCU-CHEK Aviva Meter Logo

466 people viewed this question

Ask a Question

Usually answered in minutes!

Top Accu Chek Health & Beauty Experts


Level 3 Expert

5470 Answers

Don A
Don A

Level 3 Expert

1348 Answers

Are you an Accu Chek Health and Beauty Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides