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Installation was successful but when attempting to print "wirelessly" printer status says printer is offline.

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Go to system settings and select the 'Printer' option. Right-click on the printer and enable the 'Use Printer Online' function. Cancel all the printing jobs till that moment and redo the process. Sometimes the 'Printer Offline' message occurs due to a 'Job Stuck' issue. Check all network connections and functions. Be sure the network interfaces work properly. Turn the printer off and on to see whether the device is working properly.

Posted on Mar 24, 2011

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Printer offline wont print cant get back online


Hello,



Check the status of the printer at Control Panel. Set it to online if it's shown as offline. If this doesn't fix the problem, check whether installing the vista driver available at your printer manufacturer's website helps.

Step 1:
a. Click Start, go to Control Panel and select Hardware and Sound.
b. Click Printer.
c. If the Printer is offline, it shows "Offline" status. If the Printer is online it shows "Ready".
d. If the Printer is offline, set it to online.
e. Right-click on the printer and select "Use Printer Online".
f. The display should change to ready when the printer is set to online.

Step 2:
If still you are facing issues, then update the printer driver. This should fix the problem.

For further precise instructions, please let me know the Operating Systems installed on the Computer.

Hope this helps..

Jan 12, 2014 | Canon PIXMA MX712 Wireless Inkjet Office...

1 Answer

To change print status "offline" to "online


Go to devices and printers to see if your printer is set to default. Make sure the printer cables are plugged in tight. Offline means it is not getting a signal . In Case You Still Having Problem Then Follow Us For On : Brother Printer Support

Aug 01, 2011 | Brother Office Equipment & Supplies

1 Answer

To change print status "offline" to "online


Go into printers and faxes in Xp or Printers and devices in Windows 7. Double click on the printer icon and click on file and then Offline and it will change to online. That should do it.

Jul 27, 2011 | Canon imageCLASS MF3240 All-In-One Laser...

2 Answers

I can not get anything to print on my Epson NX420 using my IMAC. It says the printer is offline and I can't even print a test page. Can you help?


I'm assuming the printer worked previously from the iMac and now it does not. If you never had it connected, please add a comment to this effect, and include your OS version.

First, Open the Print Center (Printer Utility) and check the status of the printer. It may be listed as stopped. If so, delete any extra print jobs (additional attempts to print the page), then click the Start Jobs icon.

You can verify printer connectivity by clicking Add in the Printer List (if that is not visible, select Show Printer List from the View menu). Be sure to select either the USB or wireless network protocol connection. If the NX420 shows up, you have a good connection. In that case, click cancel and skip the next paragraph.

If you are printing via USB, check the cable (I sometimes forget to plug in my printer cable after downloading from my camera). If you are printing via your wireless network, check the status of the wireless connection from the printer.

Also, in the printer utility window, click the Supply Levels icon to verify that all of the ink cartridge levels are high enough to permit printing.

Are there any error messages on the printer display? A fault detection will take the printer offline.

Jun 22, 2011 | Epson Printer

1 Answer

I have a new HP Photosmart Plus b210. I have installed all of the software, connected to my wireless router, & enabled printer sharing. It still will not print from the laptop. When I click on the...


I assume you fellow the steps in the manual and install everything correctly. We had the same problem on our hp printer. Sometimes, if you install Windows/software updates, it will put your printer offline. The problem will disappear once I restart my computer.

Feb 28, 2011 | HP Office Equipment & Supplies

1 Answer

Instal hp dekjet 1280 with hp wireless printing upgrade kit in windos 7


Wireless printers may face an installation problem with Windows 7 operating system. For example, Toshiba laptop is compatible with this operating system yet it may require a driver download for executing a print command on wireless printer. To combat this challenge, users are advised to delete and re-install the printer. If the problem persists assign the wireless printer to a fixed address through a router instead of the Dynamic Host Configuration Protocol (DHCP). Accessing the wireless printer from a laptop with Windows 7 operating system can be a challenge. Often, it may display the printer to be offline. To resolve the issue, users must cancel printing jobs immediately and delete offline printers from the Printers option in the Control Panel. Visit the Printer properties and access the Ports tab, delete the printer that displays the offline status and appears as Client Side Rendering Provider. Delete the Port button and click apply. Restart the PC. Now re-install the wireless printer by visiting the Control panel, opening Printers and clicking option add a printer. Now select add a local printer, followed by selecting the option "Use an existing port", LPT1: (Printer Port). Install the printer driver offered by Windows 7. In the next window leave the Set as a default printer box unchecked and re-name the printer. Click Next. Upon successful installation, the operating system will display the message "You've successfully added printer name"

Dec 17, 2010 | HP DeskJet 1280 InkJet Printer

1 Answer

How to solve 'error S01'?


1. Verify USB cable is connected directly from USB port of printer and the USB port on back of computer. If not, connect directly to both the printer and computer and try to print. If the printer does not print, go to step 3.
2. VERIFY THAT THE BROTHER PRINTER IS SET AS DEFAULT
This is especially important if you use the print icon to print from within applications. If the Brother printer is set as the default printer, it will have a check mark. If it is not set as default:
To set your Brother machine as the default printer, RIGHT CLICK on the Brother printer and select SET AS DEFAULT (PRINTER).
3. VERIFY THAT THE PRINTER STATUS IS READY AND THE PRINT QUEUE IS EMPTY
A. Click on START, RUN
B. Type: CONTROL PRINTERS and click OK.
C. Locate the Brother printer in the list and hover your mouse over the Brother printer icon. Below is an example of what you may see:
Status: Ready (Could also state: USE PRINTER OFFLINE or PAUSED)
Documents: 0 (Could be any number)
D. If there are any documents waiting in the queue, right-click on the Brother printer and select CANCEL ALL DOCUMENTS, depending on your operating system. This should clear the queue.
E. If the status states: USE PRINTER OFFLINE, right-click on the Brother printer and select USE PRINTER ONLINE depending on your operating system. This should set the printer driver ONLINE.
F. If the status states: PAUSED, right-click on the Brother printer and uncheck PAUSE PRINTING. This should allow the printer to resume printing.
G. If the status is ready and no documents are in the queue, attempt to print the Windows test page. If not successful, verify the selected port. If USB is the selected port follow step 4. If USB is not selected,change the port to USB, then attempt to print the Windows test page. If not successful proceed to step 4.
4. Turn the printer OFF.
5. Close any open programs.
6. Click Start, Run, type: control printers
7. Right click Printer, left click Cancel All Documents (if available). Confirm if necessary (click OK).
8. Right click Printer, left click Delete. Confirm if necessary (click OK).
9. Left click File menu, left click Server Properties, left click Driver tab, left click print model name, left click Remove button, click Confirm.
10. Close the Print Server Properties window to return Printers and Faxes window.
11. Check that the USB cable is properly connected at both ends.
12. Turn the printer ON.
13. Wait until printer has ready light or green status, watch the Printers and Faxes window to see if printer is automatically reinstalled.
14.a. If printer was automatically reinstalled, right click Printer icon, left click Properties, left click Print Test Page button. If the printer is not automatically reinstalled, call Brother Customer Service at 1-877-Brother (1-877-276-8437).
b. If printer was not automatically reinstalled, try a new USB cable. Ifthe printer still is unable to print, call Brother Customer Service at1-877-Brother (1-877-276-8437).

Nov 02, 2010 | Brother HL-5270DN Laser Printer

1 Answer

Printer status says offline, and we can not print on laptop


Hi!
If you're offline with the printer, you definitely won't be able to print.

I'm assuming you're using Windows XP here. Most Windows products will be similar...

On the laptop, click on the Start button, then Settings, then Printers and Faxes. Find your printer in the list, right-click on it and click "Use Online" or uncheck the "Offline" box.

Good luck! Remember to rate the solutions!

Aug 10, 2009 | HP Officejet 6500 Wireless All-in-One...

1 Answer

Printing wirelessly from my macbook


Can you check to be sure there is a relationship between the laptop, printer and access point? All on the same SSID?

Jul 06, 2009 | Gateway 802.11g Wireless DSL/Cable Router...

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