Question about HP Office Equipment & Supplies
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Posted on Jan 02, 2017
Here is the link for the program for cleaning the printheads on your model printer:
Posted on Feb 16, 2009
try this link : I followed the directions and fixed the problem. the instructions that came with the new printhead weren't really complete.
Here's essentially all I did for my fix - Opened the printer top, turned the printer off. Removed the "bad" printhead, cleaned the metal contacts on the printhead and printer with windex. Closed the printer. Turned it on. waited for it to reset. Opened the printer. Turned the printer off again. Installed the printhead. Closed the lid. Plugged the printer in again. When it was ready I accessed the HP toolbox and alligned the printheads and cleaned the printheads. It worked. Here's a link with photos.
Posted on May 01, 2009
You need to go to the hp download site and download the System Maintenance Utility Software. Its free, but you need it before you can clean the print heads. also, for some reason it works best when hooked to the network, not directly to Computer.
Posted on Jun 20, 2009
Remove the ink cartridge and gently clean the printer head (shiny silver wafer) with hot water, glass cleaner, or isopropyl alcohol and a cotton swab. Run the HP head cleaner with the software that was supplied with your printer afterward. Visit HP.com if you need the software or your user manual.
Posted on Sep 29, 2009
1) press * and # at the same time
2) press 1, 2, 3 and “support R0632M” should display
3) press > and “information menu” should display
4) press > and “configuration menu” should display
5) press OK and “hardware failure status” should display
6) press OK “failure status: clear”. Press OK to clear
7) press CANCEL
8) press CANCEL
9) press CANCEL
10) turn printer off, unplug power cord for 2 minutes, plug cord back in then turn printer back on.
Posted on Jan 25, 2010
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