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We bought this TV ex display and saw it working in the shop, but when we got it home, it wont' switch on. The power ligh pulses, but no combination of buttons brings the picture up. I've been told that it may be the parental lock, but can't work out how to get it to work. Any ideas would be great.

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  • peter95816 Mar 25, 2011

    it's an LG 42LD690 - ZC - we had a look through the manuals and couldn't see anything, but may have missed the key bit on info.

  • peter95816 Mar 27, 2011

    We'd already tried pressing the power button before posting on the forum, so knew that didn't work and have also tried using a different power socket - even though the socket powers other things OK - but that didn't work either.

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Doesn't sound like parental lock to me. Some TV's require you use the power button on the TV to turn them on after they've lost power. Try pressing the power button on the TV to turn it on. If that doesn't work comment back with the model number and I'll look up the manual for troubleshooting.

Posted on Mar 23, 2011

  • Jeremy Mar 26, 2011

    I'll assume that pressing the power button on the TV did not solve your problem. The next thing you can try is plugging it into another outlet in your house. Sometimes appliances won't turn on or give an error if they detect an outlet fault or not enough power.

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