Question about Toto MS950CG01 Cotton Neorest One-Piece Tankless Tankless Toilet MS950CG

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We are an info Center for a community. The pool company came out yesterday & cleaned the pool using most of the water pressure. since they left the toilet will not flush. is there an easy fix to this issue? The sink seems to be fine.

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Believe it when I say the pool is not connected to the toilet.

You are not clear as to what actually happened, I presume the pool company came in and attached a hi-pressure cleaning device to your water supply. As such, they were definitely using your fresh water supply which should not have made much difference on the pressure. You say it did, ok. When the pressure went down in your water line, there is that possibility that the toilet would not fill as fast as when full pressure is available but that should only be a matter of minutes not hours, particularly if your toilet is a tank type.

You say you are in a community center, I must presume you have at least a one inch water line into your building and probably much larger, you may have a tankless toilet with a meter valve ("Sloan") on it - meaning you have enough water in your water system to support a direct flush and do not require a tank.

It could be that scale inside your pipes was disturbed by the high flow of water and the scale found its way to your "Sloan" valve, blocking the flow of water. To check this, turn off the water supply to the toilet, remove the top of the valve and clean it. Reassemble and turn the water back on.

I hope this works for you ... thanks for your quesiton @

Posted on Sep 19, 2011


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