Question about Miele Dryers

1 Answer

New advice about Miele dealer, warranty claim on new unit

Posted by on

  • eddiebee79 Mar 23, 2011

    I just bought a new Miele "Professional" washing machine and dryer from a Miele dealer. The price was very good ($3850 for the pair) because they were showroom samples that had never been installed, but the owner assured me they came with the full factory warranty.

    The machines were delivered and installed by a contractor hired by the dealer, but this contractor couldn't get the washer to turn on. The dealer sent their Miele certified tech to check the machine, and found that the electricity supply in my home was insufficient (no ground) so I hired an electrician to wire a ground to a nearby outlet. After this installation, the washing machine worked but then the dryer was in a fault mode. The Miele tech came back and found that the dryer's control board was "burnt" and it will be $580 to replace it. ($292 for the board plus shipping and labor). The dealer denied the warranty because they said the electrical supply in my home caused the failure. My argument is that the dealer's contractor installed the unit so it's not my fault. What should I do?

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Miele Master
  • 8,220 Answers

I do not know anything about Miele as they are new to my area of the world. But I have the link for service manuals for the washer and the dryer HERE.

Posted on Mar 23, 2011

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Eroor c6000


It is telling you either the lamp is broken or the temp sensor or fuse has failed. You will need a new fuser unit. They have a 3 year warranty from the manufacturer. Your dealer can put in a claim if it is under 3 years and get a new unit at no charge. The only cost would be labor. This is for a c-3232 you didnt post what model this a common prob with this model so I posted it

Jan 04, 2014 | Kyocera FS Office Equipment & Supplies

1 Answer

How to install a new joystick in the miele cooker hood


Destall the unit. Unplug it from the power then just undo the screws on the side. A bracket with the switch mechanism will come out and just fit the new switch to that. They had iffy switches and often replaced under warranty. Miele is always improving it's parts so any replacement parts do not have the same issue.

Mar 15, 2013 | Miele DA2210 Cooker Hood 8268473 Fan...

1 Answer

I have a brand new K8600 A3 printer but have hardly used it as it keeps on telling me that the tray is out of paper ....but it is full.... any advice anyone ? Thanks.


Hi Micheal,

I had faced this issue with the same printer a few months back. HP K8600 has electronic paper sensors, which was not working and needed replacement. I contacted HP Support and, as my unit was under warranty, it was replaced free of charge. So, I recommened that claim its warranty and you will get a new printer.


Good Luck!
Dont forget to appreciate the solution if I could have been of any help!
CreativeTECH

Dec 14, 2010 | HP OfficeJet Pro K8600 Printer

1 Answer

My circuit board has a short on the soldering for the DC rectifier that supplies the carpet cleaning motor. Where can I order a new circuit board. Miele S251i


Just a suggestion, but you could try to re-solder the connection on the board. some of the circuit boards did not have enough solder on the board coming from the factory.

That being said, if the component is damaged due to the burning, I suggest you contact your local Miele dealer and have them order you a circuit board for the unit.

IF the unit is less than 5 years old as well, that part should be covered under warranty. Do NOT solder it, just have them replace the part.

Good luck

Nov 19, 2010 | Miele S251i Plus Bagged Canister Vacuum

1 Answer

I need a complete lower unit for the S171i Powerhouse, Is it available?


It should be available for purchase. It may not be a stock item but you should contact your local Miele dealer so that they can get a price for you. Miele parts are only available at Miele unfortunately.
Again, check on the price of the housing VS. a new model.

Good luck.
Mark

Nov 10, 2010 | Miele S171i Powerhouse Upright Vacuum

1 Answer

We want replacement of new defective refrigeretor pls tell me procedure


You make a warranty claim for repair via the manufacturers website first. They attempt repairs and if it can not be repaired it is replaced with an exact or equal or model. Since you did not mention make or model number I can not help you with what website to make your claim on. The warranty information should be with the Owners / user's manual your NEW refrigerator. It states exactly what to do for a warranty claim. You will need make, model date of purchase and installer information when you make your claim. Possibly even the purchase price. If it has not worked since the day of delivery you can go back to the retailer that sold it to you and demand they take it back and replace it. They may push for warranty repairs but I can tell you from personal experience any reputable retailer will work closely with you to resolve the problem on a NEW unit.

Thanks for choosing FixYa.

Kelly

Sep 28, 2010 | Refrigerators

1 Answer

WE HAVE A COFFE MAKER MIELE MODEL CVA610 , THE EXPERT SAY THAT THE ELECTRONIC CARD IS BROKE AND WE LOCKING FOR THIS SPARE PART.


hi,

you will have to purchase a new electronic unit from Miele or from a miele authorised dealer. you cannot purchase spare parts any other way.

if you look at www.miele.com and chose your country you will find your local Miele dealer or office

Apr 20, 2010 | Miele CVA610

1 Answer

Fault 10..


If it's new then contact supplying dealer and get it fixed under warranty.

Jan 15, 2010 | Miele CVA4070 Coffee Maker

1 Answer

Miele coffee machone error F81


Just be aware that Miele does not allow dealers to provide warranty service without first hassling the customer. You have to call them, wait, and go through "trouble shooting" like cable customer. Then, they will allow the dealer (who you already paid for warranty service) to come out. Next time, I'm not getting a Miele. I had an out of box failure and service from Miele (not the dealer) was a hassle.

Jul 12, 2008 | Miele CVA2660 Stainless Steel Coffee Maker

1 Answer

I have a brand new Frigidaire FTF5000h dryer that starts, runs for a few minutes and then stops. When I check on it, all the lights are flashing and instead of a time, the display reads "ad"....


If this is a brand new unit, it will come with a factory warranty. ANY work done on the unit by an unauthorized servicer will VOID the warranty on the whole unit. I would advise contacting the selling dealer and have them send out an authorized servicer at no charge to you. If they are unwilling to help, post me back and I can find you an authorized servicer near you.
If this advice helped fix your problem, please rate my advice on the strength of help that I provided.
Thank you,
Dave E. (Illeagle)

Jun 17, 2008 | Frigidaire Dryers

Not finding what you are looking for?
Dryers Logo

Related Topics:

115 people viewed this question

Ask a Question

Usually answered in minutes!

Top Miele Dryers Experts

Tim Whalen

Level 3 Expert

3074 Answers

Dan Webster
Dan Webster

Level 3 Expert

8220 Answers

Mike

Level 3 Expert

4336 Answers

Are you a Miele Dryer Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...