Question about HP Compaq Presario v3000z Notebook

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Desktop scree showing white bright spots - HP Compaq Presario v3000z Notebook

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Hi,

The bright spots which you are seeing my be the failed pixels on the screen.

Once connect the external monitor to the notebook and check the display on the external display.


If you don't have external monitor, then restart the notebook and Press F10 or F2 key to Enter into BIOS. If the screen is same with bright pixels in the BIOS screen, then the it is confirmed the issues is with bad pixels.

If your notebook is under warranty, then HP will arrange for mail-in.

Note: There is Pixel policy from HP, go through thebelow URL:

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c00288895

Posted on Aug 09, 2008

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