Question about Panasonic KX-T7633 Corded Phone

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We've added 2 extensions in the office, but we can't pick up external calls on them - how do we add them to the group call facility on the T7633

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  • Panasonic Master
  • 2,460 Answers

The extensions need to be added to the ICD group and given either an Immediate or some ring delay. It's fairly easy to tell because if they're not in the group the line is red and doesn't blink on incoming calls. By default ICD group 1 is access code 600 or 601(try dialing it on the intercom from any phone and see if your phones don't start ringing). Unfortunately, you need higher level access to modify ICD groups. It's either done from the programming tool, or a phone with a class of service allowed to make such changes.

Carl

Posted on Mar 30, 2011

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  • Carl Navarro
    Carl Navarro Mar 30, 2011

    While you're waiting for the installer, you can program a button to dial *400x. The x is a group number and I'd start with 1 to see if it works. When a call comes in, from the intercom dial *4001 and if it answers the call, you can press PROGRAM on an idle phone, pick a button and dial 2*4001 STORE. Now, when you press that button it will pick up an incoming call.

  • roger_peache Mar 30, 2011

    Thanks for that. I think we're going to wait for our IT bod to check it out; we don't have the services of our installer due to not paying them, and I'd rather he screwed our system up than me.

  • Carl Navarro
    Carl Navarro Mar 31, 2011

    It would be wise to resolve your installer problem. The TDA can become a huge paperweight as it requires dealer activation to upgrade the system and certain programs are dealer only access.

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Phone Display


Panasonic KX T7633 user manual pdf

the link above is the manual

The Panasonic KX-T7633 is a telephone that will satisfy your demand for a user friendly operation. You can enjoy the hands free conversations offered by the speakerphone facility that the Panasonic KX-T7633 features. The 2.5 mm headset jack that you will find in this Panasonic KX-T7633 phone will enable you a hands free usage for paperwork or PC. It has a 3 line LCd that gives you a readable and clear display. It is available in charcoal and white color. This phone gives you an opportunity to choose the right color that will go along with the d?cor in your home or office. This device looks professionally because of the executive design. The Panasonic KX-T7633 has 24 programmable keys with dual color LED. It also has a 3 line caller ID LCD with back light. You will love the headset jack. It supports caller ID. The Panasonic KX-T7633 has a speakerphone, Intercom, automatic redial and an LCD display. There is a chance for 8 way conference call. It also features a digital XDP (eXtra Device Port) jack. I warmly recommend this phone for your home or office. You will be extremely satisfied. Panasonic phone models are very durable and you can use it for years to come. It will serve well to your every wish. Before using the Panasonic KX-T7633, it is recommended to read the Panasonic KX-T7633 user manual. If you have lost yourmanual, you can always download one here, free of charge: DOWNLOAD PANASONIC KX-T7633 USER MANUAL PDF

Jan 07, 2014 | Panasonic KX-T7633 Corded Phone

1 Answer

I can only pick up when it rings from the main phone. panasonic kx-t7633


These systems have manuals for a reason. The unprogrammed system has no ICD group assignments. When you put the phones and the ring preferences into the groups, the phones will both blink and/or ring on incoming calls. By default ICD group 1 is 600.

Carl

Jan 28, 2011 | Panasonic KX-T7633 Corded Phone

1 Answer

I have 1 extension that will not go to voice mail. I have tried the *713 and a 2 digit number between 00 and 99 and it still just rings endlessly. When I make an inner office call to this ext... it picks...


What happens when you TRANSFER an outside call to that extension? If that works, you have Intercept issues which is handled with programming. If it still does not transfer, you have CF issues, started by a *710x command for both internal and outside calls.

Carl

Aug 11, 2010 | Panasonic KX-T7633 Corded Phone

1 Answer

Ring to other phones other than the switch board


When the system was installed, if you or your installer programmed it properly you set up ICD groups. Each extension that you want to ring goes into the members of the group and you can specify how the phones ring. It will also blink the buttons on incoming calls and you can pick up the call from anywhere by just pressing the button.

The programming manual is pretty specific on how to set ICD groups up. Your 5 fing delay is fairly long, so other factors need to be considered regarding intercept and No Answer call forwarding.

It's beyond the scope of a free forum to give specific programming help.

Carl

Oct 13, 2009 | Panasonic KX-T7633 Corded Phone

1 Answer

Hello, our office has a KX-T7633 installed. Is there a way to do something like a group pick-up on this phone? My KX-T7633 is placed at my reception, and when reception is out, is it possible to get a few...


Wow. 2 questions. Group call pickup: try *4001 on the intercom.
If that works, you can program it under a button by pressing PROG the button 2*4001 STORE. If it doesn't work, keep dialing the 2 digit codes 02 03 04 etc. I'd stop at 09.

Second: Call your installer for a new ring group. You can do a Night, Break, or Lunch pattern to ring more phones.

Carl

Jul 06, 2009 | Panasonic KX-T7633 Corded Phone

1 Answer

How do you use PICK UP OPTION


Firstly, you have to know the extensions that you want in this Pick-up Group.
Eg: 227,234,+239 all want to be in the same pick up group.

To get into programming press:
-> FEATURE 2 6 6 3 4 4
-> Password: 2 6 6 3 4 4
Now you will have to look at your LCD for 3 arrows
<- Heading....Enter->
<- Back .......Next->

-> you will now see TERMINALS&SETS and press Enter (the top right arrow key) now put in the extn that you want to change (Eg. 227).
-> you should now see the extension number 227: NAME, press Enter (the top right arrow key) again
-> you will now see Line access press NEXT
-> you will now see CAPABILITIES and Enter
-> now keep hitting NEXT till you see PICKUP GROUP:__ and CHANGE this to say 7
-> hit NEXT to save this change, then the HEADING button twice till you see the beginning of this menu eg 227: NAME

-> press Find and type in Ex.234 and follow same steps above to put this person in pickup group 7
-> and once again for Ex.239

After all the sets are now in the same pickup group 7, if anyone's set is ringing, dialing FEATURE 7 5 will answer the calls ringing in the group.
Once pressing the F75, whatever call was ringing the longest will be answered first... for your knowledge.

Apr 15, 2009 | NorStar Meridian M7310 Phone

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I HAVE A PANASONIC PHONE SYSTEM TDA 100 HYBRID IP -PBX PHONE SYSTEM WITH PANASONIC PHONES KX-T7633 PHONES.WE HAVE NINE PHONES IN THE OFFICE AND I CAN ONLY GET 1 TO RING ON INCOMMING CALL HOW DO I GET ALL...


In program no (620) enter all the extension nos which you want to ring in group 1. Then in program no (450) enter the floating no of group 1. You will get the floating no in program no (623).

Mar 23, 2009 | Panasonic KX-T7633 Corded Phone

1 Answer

Transfering calls


It sounds like your dealer didn't properly set up incoming call distribution groups. They probably just gave you the "default" settings and left you a manual, took the check and said, "Good bye, and good luck!"

I think you mean transfer instead of forward. Your incoming calls should go through an Incoming Call Group - even if you're the only person in the group. Then you can handle the calls as they come in, transfer them out, and if you run out of buttons the system can even queue the calls up until you can get to them.

We have a support package that allows us to make all the changes you need over the Internet for a flat annual fee. If you want your whole system to work properly and all changes to be made for you at a flat budget, call us at 877-236-8376.

Jul 09, 2008 | Panasonic KX-T7633 Corded Phone

1 Answer

Ringer for incoming outline call??


Those settings are in the Incoming Call Distribution Group. Just add the phones you want to ring to the Members of the appropriate group.


We have a support package that allows us to make all the changes you need over the Internet for a flat annual fee. If you want your whole system to work properly and all changes to be made for you at a flat budget, call us at 877-236-8376.

Jul 02, 2008 | Panasonic KX-T7633 Corded Phone

2 Answers

PICK UP GROUPS AND HUNT GROUPS


You will need to talk to the phone administrator. It needs to be set up in system admin.

Nov 08, 2007 | Avaya Definity 6408D Corded Phone

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