Question about Office Equipment & Supplies
One way to determine what is causing this is to do what is called a "panic stop" while printing a document. As the paper is starting to be fed into the printer shut it off and remove the toner cartridge.
You ideally want the paper to be under the print cartridge. Examine the image on the paper. Is the line visible on the paper at this point? If so, then the problem is with the print cartridge and it will have to be replaced. If the line is not showing up on the paper then the most likely culprit is the fuser section. This is were the toner on the paper is fused to the paper by heat and pressure. The heat roller or heat sleeve could have a line on it which would correspond to the line you are seeing on the paper.
Posted on Mar 23, 2011
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Posted on Jan 02, 2017
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