Question about HP Designjet T1100ps Printer

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My plotter is saying that there is an error, number 87:10 What is this, and what can i do do? Its a HP Designjet T610.

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The printer is having a problem finding the Scan-axis encoder reading.
Start by upgrading the firmware. Go to www.hp.com. Go to Support and Drivers.
Enter your printer model, select your operating system, select firmware.
Follow the directions.
If that doesn't fix the problem, clean the encoder strip( the flat metal strip that runs the length of the printer).
If the problem persists, someone trained on DesignJets is going to have to look at it.
Hopefully, the firmware will fix the problem.

Posted on Mar 24, 2011

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Posted on Jan 02, 2017

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HP and Compaq products
800-HP invent
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800-474-6836 24 hours a day, 7 days a week for most products U.S.: English and Spanish for most products.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
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