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My Philips remote control doesn't speak to the TV. I have tested the remote control on my other Philips TV and it works fine. The TV works fine with the buttons on the unit, it's just I can't use the remote!

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  • rugbygm11 Mar 23, 2011

    Hi that didn't work so I'm thinking I need a new IR receiver like you said. Model number is 22HFL3330D/10. Would it be easy to fit myself?

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  • 19,396 Answers

Hi.

The TV uses an internal IR receiver to communicate with the remote. If the TV is not working when you use The TV's own remote, and if the remote has been tested and its working, then the problem is the IR board or circuit located inside the TV.

Before calling support try disconnecting TV power cord for fifteen-twenty minutes, flip out remote batteries for one minute, then reassemble remote and restart the TV. The power down will reset internal circuits.

If that doesn't work, the IR receiver inside the TV must be replaced. The part is not expensive. Call the service number listed on the owners manual to call support. Verify warranty status and ask a quote on repair.

If you want directly locate the part, let me know model of the TV in question.

Regards.

Ginko.

Posted on Mar 23, 2011

  • Ginko
    Ginko Mar 23, 2011

    Hi.

    The IR board is not difficult to replace, but you will still need to disassemble the TV. The manuals say that service must be carried by a trained person.

    Here is a service manual.

    The IR board is pictured at page 11 in service manual, see pic.4.3.6.

    The board is not expensive, but parts for this model are not listed on web. The part must be ordered from Philips.

    Regards.

    Ginko.

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