Question about Xerox DOCUMATE 510 Flatbed Scanner

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I have a new laptop now with windows 7. I installed using the scanner disk. Then realized the color scanning would not work (got the message below). I uninstalled the old drivers and I downloaded the new drivers for windows 7 from the Xerox site but my scanner still gives me the message: unable to communicate with twain device. this only happens when I try to use the color options. Prod # shows: 084-5893-0 & 85-0222-000

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Using window 7 scanner driver and try again

Posted on Mar 23, 2011

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DR-6080 not recognised after reloading Windows 7 (32-bit) on laptop. Re-installed latest driver (says Win7 supported) successfully but still won't work, Anything?


Disconnect the scanner from the computer. Uninstall driver software, shut down and restart the Comp. Reinstall the driver. (http://software.canon-europe.com/software/0036991.asp?model= ). connect the scanner and the system will report USB device plugged in. This should work.
S. Mohan. Chennai, India

Dec 02, 2011 | Canon DR-6080 Path-Through Scanner

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Have svp fs 1700 scanner but lost manual and software. after realizing it wouldn't work on WIN 7. Found an xp laptop and am trying to both use the usb chip, and direct scan from scanner with no...


First of all check that you writing your scan in the proper drive and in the proper format that can be read by Windows 7. Secondly, I'd suggest to visit a manufacturer's site and to download proper drivers for yout Windows 7 machine and to install them.

Jan 18, 2018 | SVP FS1700

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I have an old windows xp laptop. I use xerox documate 510 as a scanner with it. I just bought a new laptop with windows 7 and tried installing the cd so I can use the scanner. I am getting error messages...


I would say that the software will not run on Windows 7. You'll have to go to the Xerox site to look for Win7 compatible software.
There are several good 3rd party scanning programs that will probably work.

Feb 21, 2011 | Computers & Internet

1 Answer

I installed my HP printer/scanner C4472 in my new computer from the disk and it prints from the computer but it does not scan. When I click on the Centro Solution HP icon I get a message that says the HP...


You need to download the full software that's is compatible with your laptop OS ! This complete software has the full features driver embedded and installed once and for all ! Please note it has to be compatible with your Laptop Operating System ( windows 7 , windows 8 etc ) support !

Sep 06, 2017 | HP Office Equipment & Supplies

1 Answer

I bought a new hp computer with Windows 7 OS. My hp Officejet 7310 now will not scan. The HP Solution Center that was downloaded with the HP Officejet All-in-One series Windows 7 driver disc (new, just...


A full feature software and driver package for Windows 7 is not available for your product. However, the Windows 7 operating system installed on your computer contains a basic driver solution for your product. With the basic driver, some of the advanced product features are not available. You can print from a software program, and import and view images on a memory card, if your product has a memory card slot. With this basic driver, the buttons on the product do not function and some of the advanced product features are not available. How to Scan a Document in Windows 7 By Greg Harvey The Windows Fax and Scan utility enables you to scan documents and pictures. Before you can scan documents and pictures, you must have a scanner installed on your computer. Your scanner must be listed in the Devices section of the Devices and Printers Control Panel window.

To check to see if your scanner is properly installed, open the Device Stage. Choose Start?Devices and Printers. If Windows doesn't automatically find your scanner, you can manually add it in the Devices and Printers window by clicking the Add a Device button in the toolbar and following the wizard's commands.

  1. Choose Start?All Programs?Windows Fax and Scan.

    Windows 7 opens the Windows Fax and Scan window.

  2. Click the Scan button in the Navigation pane, then click the New Scan button on the toolbar.

    The New Scan dialog box for your scanner opens.

  3. Use the settings on the right to describe your scan.

    By letting the computer know what you're scanning, its color profile, and the type of file you plan to create, you enable Windows Fax and Scan to create the highest quality scan.

  4. Click the Preview button to see what your document will look like.

    Make any last minute changes.

  5. If you're happy with the preview, click the Scan button.

    Windows scans the document and presents you with an image of your document.

  6. Click the Save As button and complete the necessary information.

    Enter the filename, the type of graphics file you want saved, and then click the Save button.

To automatically forward the document you've just scanned as an attachment to a new fax message, click the Forward as Fax button.

The scan feature in the Windows Fax and Scan utility is set primarily to scan text documents. If you want to scan a photograph or other graphic, you're better off doing that directly within the Windows Live Photo Gallery.


Read more: http://www.dummies.com/how-to/content/how-to-scan-a-document-in-windows-7.html#ixzz15JFYWJQ1

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Nov 15, 2010 | Computers & Internet

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I have a HP 5550 SCANNER.And i bought a hp laptop with windows 7. but the scanner doesnt support windows 7. what can i do??


The basic driver for Vista may work. http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=77362&lang=en&cc=us&taskId=135&prodTypeId=15179&prodSeriesId=77360 (select the appropriate version 32-bit or 64-bit)

Alternatively, try connecting the scanner to the computer and loading a generic WIA driver from the OS.

In either case, if they work, you will not be able to use the buttons on the scanner to launch scans. Instead use Windows Fax and Scan (New Scan) or Paint (File > Import from Camera or Scanner) to acquire scans. (You can also acquire scans in Photo Gallery if you download and install that software from Microsoft. Alternatively, you can buy a third-party software for scanning and OCR.)

I hope this helps.

Cindy Wells
(I've gotten other older scanners to work with basic drivers; it's worth the shot even without the full-featured software.)

Jul 29, 2010 | HP ScanJet 5550c Flatbed Scanner

2 Answers

Need drivers


there is no driver yet for windows 7.but download scan gear and scan gear toolbox from here:http://software.canon-europe.com/products/0000473.asp  open properties,compatibility and run it in compatibility mode for xp sp2

Feb 28, 2010 | Canon CanoScan N650U Flatbed Scanner

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